freshdesk | Type: Application (parent with child servers) | PCID required: Yes
freshdesk-v2 is exposed as multiple MCP server IDs (one per area below). Each child server has its own server path and tool names.
Child servers
| Child server | Server path | Tools | Description |
|---|---|---|---|
| freshdesk-admin | /freshdesk-admin | 16 | Freshdesk Admin - Agents, groups, roles, SLA policies, email configs, business hours |
| freshdesk-companies | /freshdesk-companies | 7 | Freshdesk Companies - Manage companies, search, and company fields |
| freshdesk-contacts | /freshdesk-contacts | 7 | Freshdesk Contacts - Manage contacts, search, and contact fields |
| freshdesk-solutions | /freshdesk-solutions | 16 | Freshdesk Solutions - Knowledge base categories, folders, and articles |
| freshdesk-support | /freshdesk-support | 17 | Freshdesk Support - Time tracking, products, canned responses, satisfaction ratings |
| freshdesk-tickets | /freshdesk-tickets | 13 | Freshdesk Tickets - Create, update, search tickets, add replies and notes |