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Server path: /haloitsm-knowledge | Type: Application | PCID required: Yes

Tools


haloitsm_knowledge_bookmark_report_bookmark

POST /Report/Bookmark Parameters:
ParameterTypeRequiredDefaultDescription
_canupdatebooleanNoThe canupdate value
_check_promptbooleanNoCheck Prompt
_do_ai_analysisbooleanNoDo Ai Analysis
_json_generatebooleanNoJson Generate
_loadreportonlybooleanNoThe loadreportonly value
_print_generatebooleanNoPrint Generate
_print_previewbooleanNoPrint Preview
_refreshforecastbooleanNoThe refreshforecast value
_run_promptbooleanNoRun Prompt
_testchartbooleanNoThe testchart value
_testonlybooleanNoThe testonly value
_warningstringNoThe warning value
_xls_generatebooleanNoXls Generate
access_controlobject[]NoAccess Control
access_control_levelintegerNoAccess Control Level
ai_analysisstringNoAi Analysis
ai_analysis_generation_datetimestringNoAi Analysis Generation Datetime
ai_promptstringNoAi Prompt
ai_runidstringNoAi Runid
ai_threadidstringNoAi Threadid
ai_user_promptstringNoAi User Prompt
alreadyconvertedbooleanNoThe alreadyconverted value
apiquery_idintegerNoApiquery Id
apply_query_builder_permsbooleanNoApply Query Builder Perms
asset_idintegerNoAsset Id
assistant_requestobjectNoAssistant Request
available_columnsobject[]NoAvailable Columns
availablefieldsstringNoThe availablefields value
averagebooleanNoThe average value
averageaspercentagebooleanNoThe averageaspercentage value
bookmarkedbooleanNoThe bookmarked value
builtinidbooleanNoThe builtinid value
canbeaccessedbyallusersbooleanNoThe canbeaccessedbyallusers value
chart_base64stringNoChart Base64
chart_carry_forwardbooleanNoChart Carry Forward
chart_comparisonintegerNoChart Comparison
chart_paddingintegerNoChart Padding
charttitlestringNoThe charttitle value
charttypeintegerNoThe charttype value
clientstringNoThe client value
client_idintegerNoClient Id
client_page_sizeintegerNoClient Page Size
colourpallettestringNoThe colourpallette value
coloursobject[]NoThe colours value
columnsobject[]NoThe columns value
conditionsobject[]NoThe conditions value
consignment_idintegerNoConsignment Id
contract_idintegerNoContract Id
countbooleanNoThe count value
created_byintegerNoCreated By
csv_attachment_idintegerNoCsv Attachment Id
csv_attachment_linkstringNoCsv Attachment Link
currency_symbolstringNoCurrency Symbol
customise_table_htmlbooleanNoCustomise Table Html
data_label_minnumberNoData Label Min
datasource_guidstringNoDatasource Guid
datasource_idintegerNoDatasource Id
date_createdstringNoDate Created
descriptionstringNoThe description value
filter_lookup_valuesobject[]NoFilter Lookup Values
filterable_columnsobject[]NoFilterable Columns
filterable_columns_conditionsobject[]NoFilterable Columns Conditions
filterbarsbyfieldstringNoThe filterbarsbyfield value
filterbarsbyfield_allowchangebooleanNoFilterbarsbyfield Allowchange
filtersobject[]NoThe filters value
forecast_idintegerNoForecast Id
format_values_as_currencybooleanNoFormat Values As Currency
get_reportcondition_valuesstringNoGet Reportcondition Values
get_reportfield_valuesstringNoGet Reportfield Values
graphorderintegerNoThe graphorder value
graphorderbystringNoThe graphorderby value
group_idintegerNoGroup Id
group_namestringNoGroup Name
guidstringNoThe guid value
guide_htmlstringNoGuide Html
idintegerNoThe id value
includesummarybooleanNoThe includesummary value
intentstringNoThe intent value
invoice_idintegerNoInvoice Id
is_onlinerepository_reportbooleanNoIs Onlinerepository Report
is_publishedbooleanNoIs Published
json_attachment_idintegerNoJson Attachment Id
json_attachment_linkstringNoJson Attachment Link
label_display_typeintegerNoLabel Display Type
last_run_datestringNoLast Run Date
last_updatedstringNoLast Updated
last_updated_byintegerNoLast Updated By
local_library_idintegerNoLocal Library Id
mainentitystringNoThe mainentity value
namestringNoThe name value
online_datasource_idintegerNoOnline Datasource Id
online_idintegerNoOnline Id
onlyshowsummariesbooleanNoThe onlyshowsummaries value
pdf_attachment_idintegerNoPdf Attachment Id
pdftemplateobjectNoThe pdftemplate value
pdftemplate_idintegerNoPdftemplate Id
pdftemplate_namestringNoPdftemplate Name
permissions_agentobject[]NoPermissions Agent
permissions_userobject[]NoPermissions User
previous_reportobjectNoPrevious Report
printhtmlstringNoThe printhtml value
publish_typeintegerNoPublish Type
published_idstringNoPublished Id
purchase_order_idintegerNoPurchase Order Id
quote_idintegerNoQuote Id
reportobjectNoThe report value
report_access_tokenstringNoReport Access Token
report_comparisonintegerNoReport Comparison
report_table_autosize_widthbooleanNoReport Table Autosize Width
report_table_group_htmlstringNoReport Table Group Html
report_table_htmlstringNoReport Table Html
report_table_row_htmlstringNoReport Table Row Html
report_table_total_htmlstringNoReport Table Total Html
reporting_period_date_onlybooleanNoReporting Period Date Only
reportingperiodintegerNoThe reportingperiod value
reportingperioddatefieldstringNoThe reportingperioddatefield value
reportingperiodenddatestringNoThe reportingperiodenddate value
reportingperiodstartdatestringNoThe reportingperiodstartdate value
reportsobject[]NoThe reports value
restrictaccessbooleanNoThe restrictaccess value
run_ai_analysis_before_schedulebooleanNoRun Ai Analysis Before Schedule
sales_order_idintegerNoSales Order Id
scheduleobject[]NoThe schedule value
selectedfieldsstringNoThe selectedfields value
seriesobject[]NoThe series value
seriestype1integerNoThe seriestype1 value
seriestype2integerNoThe seriestype2 value
seriestype3integerNoThe seriestype3 value
seriestype4integerNoThe seriestype4 value
seriestype5integerNoThe seriestype5 value
show_datavaluesbooleanNoShow Datavalues
show_forecast_chartbooleanNoShow Forecast Chart
show_forecast_tablebooleanNoShow Forecast Table
show_top_onlybooleanNoShow Top Only
show_trendlinebooleanNoShow Trendline
showgraphvaluesbooleanNoThe showgraphvalues value
sqlstringNoThe sql value
sqlhasdatefilterbooleanNoThe sqlhasdatefilter value
sqlidintegerNoThe sqlid value
stackbarsbooleanNoThe stackbars value
sumbooleanNoThe sum value
systemreportidintegerNoThe systemreportid value
ticket_idintegerNoTicket Id
timezonenamestringNoThe timezonename value
top_countintegerNoTop Count
typeintegerNoThe type value
usesdynamicsqlbooleanNoThe usesdynamicsql value
usetechlinkbooleanNoThe usetechlink value
xaxisstringNoThe xaxis value
xaxiscaptionstringNoThe xaxiscaption value
xls_attachment_idintegerNoXls Attachment Id
xls_attachment_linkstringNoXls Attachment Link
yaxisstringNoThe yaxis value
yaxis1stringNoThe yaxis1 value
yaxis2stringNoThe yaxis2 value
yaxis3stringNoThe yaxis3 value
yaxis4stringNoThe yaxis4 value
yaxis5stringNoThe yaxis5 value
yaxiscaptionstringNoThe yaxiscaption value

haloitsm_knowledge_create_feedback

POST /Feedback Parameters:
ParameterTypeRequiredDefaultDescription
bodyobject[]NoRequest body

haloitsm_knowledge_create_kbarticle

POST /KBArticle Parameters:
ParameterTypeRequiredDefaultDescription
bodyobject[]NoRequest body

haloitsm_knowledge_create_report

POST /Report Parameters:
ParameterTypeRequiredDefaultDescription
bodyobject[]NoRequest body

haloitsm_knowledge_delete_feedback_by_id

DELETE /Feedback/{id} Parameters:
ParameterTypeRequiredDefaultDescription
idintegerYesThe id value

haloitsm_knowledge_delete_kbarticle_by_id

DELETE /KBArticle/{id} Parameters:
ParameterTypeRequiredDefaultDescription
idintegerYesThe id value

haloitsm_knowledge_delete_report_by_id

DELETE /Report/{id} Parameters:
ParameterTypeRequiredDefaultDescription
idintegerYesThe id value

haloitsm_knowledge_get_feedback_by_id

Get one Feedback Parameters:
ParameterTypeRequiredDefaultDescription
idintegerYesThe id value
clearcommentbooleanNoThe clearcomment value
includedetailsbooleanNoThe includedetails value
keystringNoThe key value

haloitsm_knowledge_get_kbarticle_by_id

Get one KBEntry Parameters:
ParameterTypeRequiredDefaultDescription
idintegerYesThe id value
includedetailsbooleanNo(bool) Include extra objects in the response.
language_codestringNoLanguage Code
language_overridestringNoLanguage Override
organisation_idintegerNoOrganisation Id

haloitsm_knowledge_get_report_by_id

Get one AnalyzerProfile Parameters:
ParameterTypeRequiredDefaultDescription
idintegerYesThe id value
client_idintegerNoClient Id
clientnamestringNoThe clientname value
dashboard_idintegerNoDashboard Id
dashboard_published_idstringNoDashboard Published Id
dontloadsystemreportbooleanNoThe dontloadsystemreport value
getcompositetokenbooleanNoThe getcompositetoken value
includedetailsbooleanNoThe includedetails value
invoice_idintegerNoInvoice Id
loadreportbooleanNoThe loadreport value
report_access_tokenstringNoReport Access Token
reportingperiodintegerNoThe reportingperiod value
reportingperiodenddatestringNoThe reportingperiodenddate value
reportingperiodstartdatestringNoThe reportingperiodstartdate value

haloitsm_knowledge_list_feedback

GET /Feedback

haloitsm_knowledge_list_feedback_feedback_message

GET /Feedback/FeedbackMessage

haloitsm_knowledge_list_kbarticle

List of KBEntry Parameters:
ParameterTypeRequiredDefaultDescription
activeinactivestringNo(string) Filter on active/inactive assets - comma seperated, first value being true or false for active, second for inactive.
advanced_searchstringNoAdvanced Search
articletypestringNo(string) Filter on article type, comma seperated.
client_idintegerNo(int) Filters by the specified client.
countintegerNo(int) Number of Knowledge Base Entries to return in the response.
device_idintegerNoDevice Id
faqlistsstringNo(int) Filters response based on the Knowledge Base Article FAQ lists.
includeactivebooleanNo(bool) Include active Knowledge Base Entries in the response.
includeinactivebooleanNo(bool) Include inactive Knowledge Base Entries in the response.
keystringNo(string) Filters response based on the knowledge base key.
language_codestringNoLanguage Code
language_overridestringNoLanguage Override
needsreviewstringNo(string) Filter on Knowdledge Base Articles that are past their next review date.
orderstringNo(string) The name of the field to order by first.
order2stringNo(string) The name of the field to order by second.
order3stringNo(string) The name of the field to order by third.
order4stringNo(string) The name of the field to order by fourth.
order5stringNo(string) The name of the field to order by fifth.
orderdescbooleanNo(bool) Whether to order ascending or descending on first order.
orderdesc2booleanNo(bool) Whether to order ascending or descending on second order.
orderdesc3booleanNo(bool) Whether to order ascending or descending on third order.
orderdesc4booleanNo(bool) Whether to order ascending or descending on fourth order.
orderdesc5booleanNo(bool) Whether to order ascending or descending on fifth order.
organisation_idintegerNo(int) Filters by Knowdledge Base Articles belonging to a particular organisation.
page_nointegerNo(int) When using Pagination, the page number to return.
page_sizeintegerNo(int) When using Pagination, the size of the page.
pageinatebooleanNo(bool) Whether to use Pagination in the response.
related_tointegerNo(int) Filters response based on the related Knowledge Base Article.
related_to_ticketintegerNo(int) Filters response based on the related ticket.
searchstringNo(string) Filters response based on the search string.
site_idintegerNo(int) Filters by the specified site.
typeintegerNo(int) Filters response based on the Knowledge Base Article type.

haloitsm_knowledge_list_report

List of AnalyzerProfile Parameters:
ParameterTypeRequiredDefaultDescription
agentrestrictionintegerNoThe agentrestriction value
chartonlybooleanNoThe chartonly value
clientnamestringNoThe clientname value
countintegerNoThe count value
includepublishedbooleanNoThe includepublished value
orderstringNoThe order value
order2stringNoThe order2 value
order3stringNoThe order3 value
order4stringNoThe order4 value
order5stringNoThe order5 value
orderdescbooleanNoThe orderdesc value
orderdesc2booleanNoThe orderdesc2 value
orderdesc3booleanNoThe orderdesc3 value
orderdesc4booleanNoThe orderdesc4 value
orderdesc5booleanNoThe orderdesc5 value
page_nointegerNoPage No
page_sizeintegerNoNumber of results per page
pageinatebooleanNoThe pageinate value
reportgroup_idintegerNoReportgroup Id
searchstringNoThe search value
typeintegerNoThe type value

haloitsm_knowledge_vote_kbarticle_vote

POST /KBArticle/vote Parameters:
ParameterTypeRequiredDefaultDescription
bodyobject[]NoRequest body