invgate-service-management-knowledge - Pinkfish - AI Agents & Workflows for Getting Work Done

Server path: /invgate-service-management-knowledge | Type: Application | PCID required: Yes

Tools

Tool	Description
`invgate_service_management_knowledge_create_internal_note`	Create internal note
`invgate_service_management_knowledge_create_kb_article`	Create article
`invgate_service_management_knowledge_create_kb_category`	Create KB category
`invgate_service_management_knowledge_create_time_tracking_entry`	Create time tracking entry
`invgate_service_management_knowledge_delete_internal_note`	Delete internal note
`invgate_service_management_knowledge_delete_kb_article`	Delete article
`invgate_service_management_knowledge_delete_kb_category`	Delete KB category
`invgate_service_management_knowledge_delete_time_tracking_entry`	Delete time tracking entry
`invgate_service_management_knowledge_get_custom_fields_by_category`	Get custom fields by category
`invgate_service_management_knowledge_get_internal_notes`	Get internal notes
`invgate_service_management_knowledge_get_kb_articles_by_ids`	Get articles by IDs
`invgate_service_management_knowledge_get_kb_categories_by_ids`	Get KB categories by IDs
`invgate_service_management_knowledge_get_system_version`	Get system version
`invgate_service_management_knowledge_list_all_breaking_news`	List all breaking news
`invgate_service_management_knowledge_list_all_custom_fields`	List all active custom fields
`invgate_service_management_knowledge_list_categories`	List categories
`invgate_service_management_knowledge_list_kb_articles`	List articles
`invgate_service_management_knowledge_list_kb_articles_by_category`	List articles by category
`invgate_service_management_knowledge_list_kb_categories`	List KB categories
`invgate_service_management_knowledge_list_time_tracking_categories`	List time tracking categories
`invgate_service_management_knowledge_list_time_tracking_entries`	List time tracking entries
`invgate_service_management_knowledge_list_triggers`	List triggers
`invgate_service_management_knowledge_search_kb_articles_by_keywords`	Search articles by keywords
`invgate_service_management_knowledge_update_internal_note`	Update internal note
`invgate_service_management_knowledge_update_kb_article`	Update article
`invgate_service_management_knowledge_update_kb_category`	Update KB category

invgate_service_management_knowledge_create_internal_note

Create internal note Parameters:

Parameter	Type	Required	Default	Description
`author_id`	integer	Yes	—	ID of the user creating the note
`description`	string	Yes	—	Description of the internal note
`object_id`	integer	Yes	—	ID of the related object
`object_type`	integer	Yes	—	Type of the related object
`title`	string	Yes	—	Title of the internal note

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "author_id": {
      "type": "integer",
      "description": "ID of the user creating the note"
    },
    "description": {
      "type": "string",
      "description": "Description of the internal note"
    },
    "object_id": {
      "type": "integer",
      "description": "ID of the related object"
    },
    "object_type": {
      "type": "integer",
      "description": "Type of the related object"
    },
    "title": {
      "type": "string",
      "description": "Title of the internal note"
    }
  },
  "required": [
    "PCID",
    "author_id",
    "description",
    "object_id",
    "object_type",
    "title"
  ]
}

invgate_service_management_knowledge_create_kb_article

Create article Parameters:

Parameter	Type	Required	Default	Description
`attachments`	any[]	No	—	List of attachments
`author_id`	integer	Yes	—	ID of the user creating the article
`category_id`	integer	Yes	—	Category ID for the article
`content`	string	Yes	—	Content of the article
`description`	string	No	—	Short description of the article
`is_private`	boolean	No	—	Whether the article is private
`responsible_id`	integer	No	—	ID of the responsible user
`title`	string	Yes	—	Title of the article

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "attachments": {
      "type": "array",
      "description": "List of attachments"
    },
    "author_id": {
      "type": "integer",
      "description": "ID of the user creating the article"
    },
    "category_id": {
      "type": "integer",
      "description": "Category ID for the article"
    },
    "content": {
      "type": "string",
      "description": "Content of the article"
    },
    "description": {
      "type": "string",
      "description": "Short description of the article"
    },
    "is_private": {
      "type": "boolean",
      "description": "Whether the article is private"
    },
    "responsible_id": {
      "type": "integer",
      "description": "ID of the responsible user"
    },
    "title": {
      "type": "string",
      "description": "Title of the article"
    }
  },
  "required": [
    "PCID",
    "author_id",
    "category_id",
    "content",
    "title"
  ]
}

invgate_service_management_knowledge_create_kb_category

Create KB category Parameters:

Parameter	Type	Required	Default	Description
`name`	string	Yes	—	Name of the category
`parent_id`	integer	No	—	Parent category ID

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "name": {
      "type": "string",
      "description": "Name of the category"
    },
    "parent_id": {
      "type": "integer",
      "description": "Parent category ID"
    }
  },
  "required": [
    "PCID",
    "name"
  ]
}

invgate_service_management_knowledge_create_time_tracking_entry

Create time tracking entry Parameters:

Parameter	Type	Required	Default	Description
`author_id`	integer	Yes	—	ID of the user creating the entry
`category_id`	integer	No	—	Time tracking category ID
`date`	string	No	—	Date of the tracked work
`description`	string	No	—	Description of the work done
`minutes`	integer	Yes	—	Number of minutes tracked
`request_id`	integer	Yes	—	Request ID

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "author_id": {
      "type": "integer",
      "description": "ID of the user creating the entry"
    },
    "category_id": {
      "type": "integer",
      "description": "Time tracking category ID"
    },
    "date": {
      "type": "string",
      "description": "Date of the tracked work"
    },
    "description": {
      "type": "string",
      "description": "Description of the work done"
    },
    "minutes": {
      "type": "integer",
      "description": "Number of minutes tracked"
    },
    "request_id": {
      "type": "integer",
      "description": "Request ID"
    }
  },
  "required": [
    "PCID",
    "author_id",
    "minutes",
    "request_id"
  ]
}

invgate_service_management_knowledge_delete_internal_note

Delete internal note Parameters:

Parameter	Type	Required	Default	Description
`author_id`	integer	Yes	—	ID of the user deleting the note
`id`	integer	Yes	—	Internal note ID to delete

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "author_id": {
      "type": "integer",
      "description": "ID of the user deleting the note"
    },
    "id": {
      "type": "integer",
      "description": "Internal note ID to delete"
    }
  },
  "required": [
    "PCID",
    "author_id",
    "id"
  ]
}

invgate_service_management_knowledge_delete_kb_article

Delete article Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	Article ID to delete

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "Article ID to delete"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

invgate_service_management_knowledge_delete_kb_category

Delete KB category Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	Category ID to delete

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "Category ID to delete"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

invgate_service_management_knowledge_delete_time_tracking_entry

Delete time tracking entry Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	Time tracking entry ID to delete

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "Time tracking entry ID to delete"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

invgate_service_management_knowledge_get_custom_fields_by_category

Get custom fields by category Parameters:

Parameter	Type	Required	Default	Description
`category_id`	integer	Yes	—	Category ID to get custom fields for

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "category_id": {
      "type": "integer",
      "description": "Category ID to get custom fields for"
    }
  },
  "required": [
    "PCID",
    "category_id"
  ]
}

invgate_service_management_knowledge_get_internal_notes

Get internal notes Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	Internal note ID
`object_id`	integer	No	—	Filter by related object ID
`object_type`	integer	No	—	Filter by related object type
`date_format`	string	No	—	Date format for response fields

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "Internal note ID"
    },
    "object_id": {
      "type": "integer",
      "description": "Filter by related object ID"
    },
    "object_type": {
      "type": "integer",
      "description": "Filter by related object type"
    },
    "date_format": {
      "type": "string",
      "description": "Date format for response fields"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

invgate_service_management_knowledge_get_kb_articles_by_ids

Get articles by IDs Parameters:

Parameter	Type	Required	Default	Description
`ids`	string	Yes	—	Comma-separated list of article IDs

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ids": {
      "type": "string",
      "description": "Comma-separated list of article IDs"
    }
  },
  "required": [
    "PCID",
    "ids"
  ]
}

invgate_service_management_knowledge_get_kb_categories_by_ids

Get KB categories by IDs Parameters:

Parameter	Type	Required	Default	Description
`ids`	string	Yes	—	Comma-separated list of category IDs

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ids": {
      "type": "string",
      "description": "Comma-separated list of category IDs"
    }
  },
  "required": [
    "PCID",
    "ids"
  ]
}

invgate_service_management_knowledge_get_system_version

Get system version

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_list_all_breaking_news

List all breaking news Parameters:

Parameter	Type	Required	Default	Description
`date_format`	string	No	—	Date format for response fields

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "date_format": {
      "type": "string",
      "description": "Date format for response fields"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_list_all_custom_fields

List all active custom fields

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_list_categories

List categories Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	No	—	Category ID to filter by
`page_size`	integer	No	—	Number of results per page
`page`	integer	No	—	Page number
`search`	string	No	—	Search term to filter categories

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "Category ID to filter by"
    },
    "page_size": {
      "type": "integer",
      "description": "Number of results per page"
    },
    "page": {
      "type": "integer",
      "description": "Page number"
    },
    "search": {
      "type": "string",
      "description": "Search term to filter categories"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_list_kb_articles

List articles Parameters:

Parameter	Type	Required	Default	Description
`limit`	integer	No	—	Maximum number of results to return
`sort_by`	string	No	—	Field to sort by
`order_by`	string	No	—	Sort order (asc or desc)
`offset`	integer	No	—	Offset for pagination

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "limit": {
      "type": "integer",
      "description": "Maximum number of results to return"
    },
    "sort_by": {
      "type": "string",
      "description": "Field to sort by"
    },
    "order_by": {
      "type": "string",
      "description": "Sort order (asc or desc)"
    },
    "offset": {
      "type": "integer",
      "description": "Offset for pagination"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_list_kb_articles_by_category

List articles by category Parameters:

Parameter	Type	Required	Default	Description
`limit`	integer	No	—	Maximum number of results to return
`category_id`	integer	Yes	—	Category ID
`visibility`	integer	No	—	Visibility filter
`offset`	integer	No	—	Offset for pagination

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "limit": {
      "type": "integer",
      "description": "Maximum number of results to return"
    },
    "category_id": {
      "type": "integer",
      "description": "Category ID"
    },
    "visibility": {
      "type": "integer",
      "description": "Visibility filter"
    },
    "offset": {
      "type": "integer",
      "description": "Offset for pagination"
    }
  },
  "required": [
    "PCID",
    "category_id"
  ]
}

invgate_service_management_knowledge_list_kb_categories

List KB categories

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_list_time_tracking_categories

List time tracking categories

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_list_time_tracking_entries

List time tracking entries Parameters:

Parameter	Type	Required	Default	Description
`request_id`	integer	Yes	—	Request ID
`date_format`	string	No	—	Date format for response fields

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "request_id": {
      "type": "integer",
      "description": "Request ID"
    },
    "date_format": {
      "type": "string",
      "description": "Date format for response fields"
    }
  },
  "required": [
    "PCID",
    "request_id"
  ]
}

invgate_service_management_knowledge_list_triggers

List triggers Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	No	—	Filter by trigger ID

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "Filter by trigger ID"
    }
  },
  "required": [
    "PCID"
  ]
}

invgate_service_management_knowledge_search_kb_articles_by_keywords

Search articles by keywords Parameters:

Parameter	Type	Required	Default	Description
`keywords`	string	Yes	—	Keywords to search for
`limit`	integer	No	—	Maximum number of results to return
`min_search_scoring`	number	No	—	Minimum search relevance score

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "keywords": {
      "type": "string",
      "description": "Keywords to search for"
    },
    "limit": {
      "type": "integer",
      "description": "Maximum number of results to return"
    },
    "min_search_scoring": {
      "type": "number",
      "description": "Minimum search relevance score"
    }
  },
  "required": [
    "PCID",
    "keywords"
  ]
}

invgate_service_management_knowledge_update_internal_note

Update internal note Parameters:

Parameter	Type	Required	Default	Description
`author_id`	integer	Yes	—	ID of the user updating the note
`description`	string	No	—	Description of the internal note
`id`	integer	Yes	—	Internal note ID
`title`	string	No	—	Title of the internal note

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "author_id": {
      "type": "integer",
      "description": "ID of the user updating the note"
    },
    "description": {
      "type": "string",
      "description": "Description of the internal note"
    },
    "id": {
      "type": "integer",
      "description": "Internal note ID"
    },
    "title": {
      "type": "string",
      "description": "Title of the internal note"
    }
  },
  "required": [
    "PCID",
    "author_id",
    "id"
  ]
}

invgate_service_management_knowledge_update_kb_article

Update article Parameters:

Parameter	Type	Required	Default	Description
`author_id`	integer	Yes	—	ID of the user updating the article
`category_id`	integer	No	—	Category ID for the article
`content`	string	No	—	Content of the article
`description`	string	No	—	Short description of the article
`id`	integer	Yes	—	Article ID
`is_private`	boolean	No	—	Whether the article is private
`responsible_id`	integer	No	—	ID of the responsible user
`title`	string	No	—	Title of the article

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "author_id": {
      "type": "integer",
      "description": "ID of the user updating the article"
    },
    "category_id": {
      "type": "integer",
      "description": "Category ID for the article"
    },
    "content": {
      "type": "string",
      "description": "Content of the article"
    },
    "description": {
      "type": "string",
      "description": "Short description of the article"
    },
    "id": {
      "type": "integer",
      "description": "Article ID"
    },
    "is_private": {
      "type": "boolean",
      "description": "Whether the article is private"
    },
    "responsible_id": {
      "type": "integer",
      "description": "ID of the responsible user"
    },
    "title": {
      "type": "string",
      "description": "Title of the article"
    }
  },
  "required": [
    "PCID",
    "author_id",
    "id"
  ]
}

invgate_service_management_knowledge_update_kb_category

Update KB category Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	Category ID
`name`	string	No	—	Name of the category
`parent_id`	integer	No	—	Parent category ID

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "Category ID"
    },
    "name": {
      "type": "string",
      "description": "Name of the category"
    },
    "parent_id": {
      "type": "integer",
      "description": "Parent category ID"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

​Tools

​invgate_service_management_knowledge_create_internal_note

​invgate_service_management_knowledge_create_kb_article

​invgate_service_management_knowledge_create_kb_category

​invgate_service_management_knowledge_create_time_tracking_entry

​invgate_service_management_knowledge_delete_internal_note

​invgate_service_management_knowledge_delete_kb_article

​invgate_service_management_knowledge_delete_kb_category

​invgate_service_management_knowledge_delete_time_tracking_entry

​invgate_service_management_knowledge_get_custom_fields_by_category

​invgate_service_management_knowledge_get_internal_notes

​invgate_service_management_knowledge_get_kb_articles_by_ids

​invgate_service_management_knowledge_get_kb_categories_by_ids

​invgate_service_management_knowledge_get_system_version

​invgate_service_management_knowledge_list_all_breaking_news

​invgate_service_management_knowledge_list_all_custom_fields

​invgate_service_management_knowledge_list_categories

​invgate_service_management_knowledge_list_kb_articles

​invgate_service_management_knowledge_list_kb_articles_by_category

​invgate_service_management_knowledge_list_kb_categories

​invgate_service_management_knowledge_list_time_tracking_categories

​invgate_service_management_knowledge_list_time_tracking_entries

​invgate_service_management_knowledge_list_triggers

​invgate_service_management_knowledge_search_kb_articles_by_keywords

​invgate_service_management_knowledge_update_internal_note

​invgate_service_management_knowledge_update_kb_article

​invgate_service_management_knowledge_update_kb_category

Tools

invgate_service_management_knowledge_create_internal_note

invgate_service_management_knowledge_create_kb_article

invgate_service_management_knowledge_create_kb_category

invgate_service_management_knowledge_create_time_tracking_entry

invgate_service_management_knowledge_delete_internal_note

invgate_service_management_knowledge_delete_kb_article

invgate_service_management_knowledge_delete_kb_category

invgate_service_management_knowledge_delete_time_tracking_entry

invgate_service_management_knowledge_get_custom_fields_by_category

invgate_service_management_knowledge_get_internal_notes

invgate_service_management_knowledge_get_kb_articles_by_ids

invgate_service_management_knowledge_get_kb_categories_by_ids

invgate_service_management_knowledge_get_system_version

invgate_service_management_knowledge_list_all_breaking_news

invgate_service_management_knowledge_list_all_custom_fields

invgate_service_management_knowledge_list_categories

invgate_service_management_knowledge_list_kb_articles

invgate_service_management_knowledge_list_kb_articles_by_category

invgate_service_management_knowledge_list_kb_categories

invgate_service_management_knowledge_list_time_tracking_categories

invgate_service_management_knowledge_list_time_tracking_entries

invgate_service_management_knowledge_list_triggers

invgate_service_management_knowledge_search_kb_articles_by_keywords

invgate_service_management_knowledge_update_internal_note

invgate_service_management_knowledge_update_kb_article

invgate_service_management_knowledge_update_kb_category