zendesk-admin - Pinkfish - AI Agents & Workflows for Getting Work Done

Server path: /zendesk-admin | Type: Application | PCID required: Yes

Tools

Tool	Description
`zendesk_admin_create_automation`	Create Automation
`zendesk_admin_create_macro`	Create Macro
`zendesk_admin_create_trigger`	Create Trigger
`zendesk_admin_create_view`	Create View
`zendesk_admin_delete_automation`	Delete Automation
`zendesk_admin_delete_macro`	Delete Macro
`zendesk_admin_delete_trigger`	Delete Ticket Trigger
`zendesk_admin_delete_view`	Delete View
`zendesk_admin_execute_view`	Execute View
`zendesk_admin_get_automation`	Show Automation
`zendesk_admin_get_custom_status`	Show Custom Ticket Status
`zendesk_admin_get_macro`	Show Macro
`zendesk_admin_get_ticket_field`	Show Ticket Field
`zendesk_admin_get_ticket_form`	Show Ticket Form
`zendesk_admin_get_trigger`	Show Ticket Trigger
`zendesk_admin_get_view`	Show View
`zendesk_admin_list_automations`	List Automations
`zendesk_admin_list_custom_statuses`	List Custom Ticket Statuses
`zendesk_admin_list_macros`	List Macros
`zendesk_admin_list_ticket_fields`	List Ticket Fields
`zendesk_admin_list_ticket_forms`	List Ticket Forms
`zendesk_admin_list_tickets_from_view`	List Tickets From a View
`zendesk_admin_list_triggers`	List Ticket Triggers
`zendesk_admin_list_views`	List Views
`zendesk_admin_search_automations`	Search Automations
`zendesk_admin_search_macro`	Search Macros
`zendesk_admin_search_macros`	Search Macros
`zendesk_admin_search_triggers`	Search Ticket Triggers
`zendesk_admin_search_views`	Search Views
`zendesk_admin_show_changes_to_ticket`	Show Changes to Ticket
`zendesk_admin_update_automation`	Update Automation
`zendesk_admin_update_macro`	Update Macro
`zendesk_admin_update_trigger`	Update Ticket Trigger
`zendesk_admin_update_view`	Update View
`zendesk-admin_get_account_email_settings`	Show Email Settings
`zendesk-admin_update_account_email_settings`	Update Email Settings

zendesk_admin_create_automation

Create Automation

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_create_macro

Create Macro Parameters:

Parameter	Type	Required	Default	Description
`macro`	object	No	—	The macro value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "macro": {
      "type": "object",
      "description": "The macro value",
      "properties": {
        "actions": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Each action describes what the macro will do"
        },
        "active": {
          "type": "boolean",
          "description": "Useful for determining if the macro should be displayed"
        },
        "description": {
          "type": "string",
          "description": "The description of the macro"
        },
        "restriction": {
          "type": "object",
          "description": "Who may access this macro. Will be null when everyone in the account can access it"
        },
        "title": {
          "type": "string",
          "description": "The title of the macro"
        }
      },
      "required": [
        "title",
        "actions"
      ]
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_create_trigger

Create Trigger Parameters:

Parameter	Type	Required	Default	Description
`trigger`	object	No	—	The trigger value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "trigger": {
      "type": "object",
      "description": "The trigger value",
      "properties": {
        "actions": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "An array of actions describing what the ticket trigger will do. See [Actions reference](/documentation/ticketing/reference-guides/actions-reference)"
        },
        "active": {
          "type": "boolean",
          "description": "Whether the ticket trigger is active"
        },
        "all": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Legacy format for conditions (deprecated). Use conditions.all instead"
        },
        "any": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Legacy format for conditions (deprecated). Use conditions.any instead"
        },
        "brand_id": {
          "type": "integer",
          "description": "The ID of the brand the ticket trigger belongs to"
        },
        "category": {
          "type": "object",
          "description": "A category to create and assign to the trigger"
        },
        "category_id": {
          "type": "string",
          "description": "The ID of the category the ticket trigger belongs to"
        },
        "conditions": {
          "type": "object",
          "description": "An object that describes the circumstances under which the trigger performs its actions. See [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)"
        },
        "created_at": {
          "type": "string",
          "description": "The time the ticket trigger was created"
        },
        "default": {
          "type": "boolean",
          "description": "If true, the ticket trigger is a standard trigger"
        },
        "description": {
          "type": "string",
          "description": "The description of the ticket trigger"
        },
        "id": {
          "type": "integer",
          "description": "Automatically assigned when created"
        },
        "position": {
          "type": "integer",
          "description": "Position of the ticket trigger, determines the order they will execute in"
        },
        "raw_title": {
          "type": "string",
          "description": "The raw format of the title of the ticket trigger"
        },
        "restriction": {
          "type": "object",
          "description": "Access restriction for this trigger. A null value allows unrestricted access"
        },
        "title": {
          "type": "string",
          "description": "The title of the ticket trigger"
        },
        "updated_at": {
          "type": "string",
          "description": "The time of the last update of the ticket trigger"
        },
        "url": {
          "type": "string",
          "description": "The url of the ticket trigger"
        }
      },
      "required": [
        "actions",
        "title"
      ]
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_create_view

Create View

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_delete_automation

Delete Automation Parameters:

Parameter	Type	Required	Default	Description
`automation_id`	integer	Yes	—	The ID of the automation

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "automation_id": {
      "type": "integer",
      "description": "The ID of the automation"
    }
  },
  "required": [
    "PCID",
    "automation_id"
  ]
}

zendesk_admin_delete_macro

Delete Macro Parameters:

Parameter	Type	Required	Default	Description
`macro_id`	integer	Yes	—	The ID of the macro

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "macro_id": {
      "type": "integer",
      "description": "The ID of the macro"
    }
  },
  "required": [
    "PCID",
    "macro_id"
  ]
}

zendesk_admin_delete_trigger

Delete Ticket Trigger Parameters:

Parameter	Type	Required	Default	Description
`trigger_id`	integer	Yes	—	The ID of the trigger

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "trigger_id": {
      "type": "integer",
      "description": "The ID of the trigger"
    }
  },
  "required": [
    "PCID",
    "trigger_id"
  ]
}

zendesk_admin_delete_view

Delete View Parameters:

Parameter	Type	Required	Default	Description
`view_id`	integer	Yes	—	The ID of the view

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "view_id": {
      "type": "integer",
      "description": "The ID of the view"
    }
  },
  "required": [
    "PCID",
    "view_id"
  ]
}

zendesk_admin_execute_view

Execute View Parameters:

Parameter	Type	Required	Default	Description
`view_id`	integer	Yes	—	The ID of the view
`page`	object	No	—	Pagination parameter. Supports both traditional offset and cursor-based pagination: - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before) These are mutually exclusive - use one format or the other, not both.
`sort_by`	string	No	—	The ticket field used for sorting. This will either be a title or a custom field id.
`sort_order`	string	No	—	The direction the tickets are sorted. May be one of ‘asc’ or ‘desc’
`include`	string	No	—	A comma-separated list of sideloads to include in the response.
`exclude`	string	No	—	A comma-separated list of sideloads to exclude from the response.
`group_by`	string	No	—	The ticket field used for grouping. This will either be a title or a custom field id.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "view_id": {
      "type": "integer",
      "description": "The ID of the view"
    },
    "page": {
      "description": "Pagination parameter. Supports both traditional offset and cursor-based pagination:  - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before)  These are mutually exclusive - use one format or the other, not both."
    },
    "sort_by": {
      "type": "string",
      "description": "The ticket field used for sorting. This will either be a title or a custom field id."
    },
    "sort_order": {
      "type": "string",
      "description": "The direction the tickets are sorted. May be one of 'asc' or 'desc'"
    },
    "include": {
      "type": "string",
      "description": "A comma-separated list of sideloads to include in the response."
    },
    "exclude": {
      "type": "string",
      "description": "A comma-separated list of sideloads to exclude from the response."
    },
    "group_by": {
      "type": "string",
      "description": "The ticket field used for grouping. This will either be a title or a custom field id."
    }
  },
  "required": [
    "PCID",
    "view_id"
  ]
}

zendesk_admin_get_automation

Show Automation Parameters:

Parameter	Type	Required	Default	Description
`automation_id`	integer	Yes	—	The ID of the automation

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "automation_id": {
      "type": "integer",
      "description": "The ID of the automation"
    }
  },
  "required": [
    "PCID",
    "automation_id"
  ]
}

zendesk_admin_get_custom_status

Show Custom Ticket Status Parameters:

Parameter	Type	Required	Default	Description
`custom_status_id`	integer	Yes	—	The id of the custom status

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "custom_status_id": {
      "type": "integer",
      "description": "The id of the custom status"
    }
  },
  "required": [
    "PCID",
    "custom_status_id"
  ]
}

zendesk_admin_get_macro

Show Macro Parameters:

Parameter	Type	Required	Default	Description
`macro_id`	integer	Yes	—	The ID of the macro

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "macro_id": {
      "type": "integer",
      "description": "The ID of the macro"
    }
  },
  "required": [
    "PCID",
    "macro_id"
  ]
}

zendesk_admin_get_ticket_field

Show Ticket Field Parameters:

Parameter	Type	Required	Default	Description
`ticket_field_id`	integer	Yes	—	The ID of the ticket field
`creator`	boolean	No	—	If true, displays the `creator_user_id` and `creator_app_name` properties. If the ticket field is created by an app, `creator_app_name` is the name of the app and `creator_user_id` is `-1`. If the ticket field is not created by an app, then `creator_app_name` is null

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticket_field_id": {
      "type": "integer",
      "description": "The ID of the ticket field"
    },
    "creator": {
      "type": "boolean",
      "description": "If true, displays the `creator_user_id` and `creator_app_name` properties. If the ticket field is created  by an app, `creator_app_name` is the name of the app and `creator_user_id` is `-1`. If the ticket field  is not created by an app, then `creator_app_name` is null"
    }
  },
  "required": [
    "PCID",
    "ticket_field_id"
  ]
}

zendesk_admin_get_ticket_form

Show Ticket Form Parameters:

Parameter	Type	Required	Default	Description
`ticket_form_id`	integer	Yes	—	The ID of the ticket form

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticket_form_id": {
      "type": "integer",
      "description": "The ID of the ticket form"
    }
  },
  "required": [
    "PCID",
    "ticket_form_id"
  ]
}

zendesk_admin_get_trigger

Show Ticket Trigger Parameters:

Parameter	Type	Required	Default	Description
`trigger_id`	integer	Yes	—	The ID of the trigger

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "trigger_id": {
      "type": "integer",
      "description": "The ID of the trigger"
    }
  },
  "required": [
    "PCID",
    "trigger_id"
  ]
}

zendesk_admin_get_view

Show View Parameters:

Parameter	Type	Required	Default	Description
`view_id`	integer	Yes	—	The ID of the view
`include`	string	No	—	A comma-separated list of sideloads to include in the response.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "view_id": {
      "type": "integer",
      "description": "The ID of the view"
    },
    "include": {
      "type": "string",
      "description": "A comma-separated list of sideloads to include in the response."
    }
  },
  "required": [
    "PCID",
    "view_id"
  ]
}

zendesk_admin_list_automations

List Automations Parameters:

Parameter	Type	Required	Default	Description
`page`	object	No	—	Pagination parameter. Supports both traditional offset and cursor-based pagination: - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before) These are mutually exclusive - use one format or the other, not both.
`per_page`	integer	No	—	Number of records to return per page. Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits.
`sort`	string	No	—	Field to sort results by. Prefix with `-` for descending order. When used with cursor pagination, this determines the cursor ordering. Example: `?sort=name` or `?sort=-created_at`
`active`	boolean	No	—	Filter by active automations if true or inactive automations if false
`include`	string	No	—	A sideload to include in the response. See Sideloads

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "page": {
      "description": "Pagination parameter. Supports both traditional offset and cursor-based pagination:  - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before)  These are mutually exclusive - use one format or the other, not both."
    },
    "per_page": {
      "type": "integer",
      "description": "Number of records to return per page.  Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits."
    },
    "sort": {
      "type": "string",
      "description": "Field to sort results by. Prefix with `-` for descending order.  When used with cursor pagination, this determines the cursor ordering.  Example: `?sort=name` or `?sort=-created_at`"
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active automations if true or inactive automations if false"
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_list_custom_statuses

List Custom Ticket Statuses Parameters:

Parameter	Type	Required	Default	Description
`status_categories`	string	No	—	Filter the list of custom ticket statuses by a comma-separated list of status categories
`active`	boolean	No	—	If true, show only active custom ticket statuses. If false, show only inactive custom ticket statuses. If the filter is not used, show all custom ticket statuses
`default`	boolean	No	—	If true, show only default custom ticket statuses. If false, show only non-default custom ticket statuses. If the filter is not used, show all custom ticket statuses

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "status_categories": {
      "type": "string",
      "description": "Filter the list of custom ticket statuses by a comma-separated list of status categories"
    },
    "active": {
      "type": "boolean",
      "description": "If true, show only active custom ticket statuses. If false, show only inactive custom ticket statuses. If the filter is not used, show all custom ticket statuses"
    },
    "default": {
      "type": "boolean",
      "description": "If true, show only default custom ticket statuses. If false, show only non-default custom ticket statuses. If the filter is not used, show all custom ticket statuses"
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_list_macros

List Macros Parameters:

Parameter	Type	Required	Default	Description
`include`	string	No	—	A sideload to include in the response. See Sideloads
`access`	string	No	—	Filter macros by access. Possible values are “personal”, “agents”, “shared”, or “account”. The “agents” value returns all personal macros for the account’s agents and is only available to admins.
`active`	boolean	No	—	Filter by active macros if true or inactive macros if false
`category`	integer	No	—	Filter macros by category
`group_id`	integer	No	—	Filter macros by group
`only_viewable`	boolean	No	—	If true, returns only macros that can be applied to tickets. If false, returns all macros the current user can manage. Default is false
`sort_by`	string	No	—	Possible values are “alphabetical”, “created_at”, “updated_at”, “usage_1h”, “usage_24h”, “usage_7d”, or “usage_30d”. Defaults to alphabetical
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`page`	object	No	—	Pagination parameter. Supports both traditional offset and cursor-based pagination: - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before) These are mutually exclusive - use one format or the other, not both.
`per_page`	integer	No	—	Number of records to return per page. Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
    },
    "access": {
      "type": "string",
      "description": "Filter macros by access. Possible values are \"personal\", \"agents\", \"shared\", or \"account\". The \"agents\" value returns all personal macros for the account's agents and is only available to admins."
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active macros if true or inactive macros if false"
    },
    "category": {
      "type": "integer",
      "description": "Filter macros by category"
    },
    "group_id": {
      "type": "integer",
      "description": "Filter macros by group"
    },
    "only_viewable": {
      "type": "boolean",
      "description": "If true, returns only macros that can be applied to tickets. If false, returns all macros the current user can manage. Default is false"
    },
    "sort_by": {
      "type": "string",
      "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", \"usage_7d\", or \"usage_30d\". Defaults to alphabetical"
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "page": {
      "description": "Pagination parameter. Supports both traditional offset and cursor-based pagination:  - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before)  These are mutually exclusive - use one format or the other, not both."
    },
    "per_page": {
      "type": "integer",
      "description": "Number of records to return per page.  Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits."
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_list_ticket_fields

List Ticket Fields Parameters:

Parameter	Type	Required	Default	Description
`locale`	string	No	—	Forces the `title_in_portal` property to return a dynamic content variant for the specified locale. Only accepts active locale ids. Example: `locale="de"`.
`creator`	boolean	No	—	Displays the `creator_user_id` and `creator_app_name` properties. If the ticket field is created by an app, `creator_app_name` is the name of the app and `creator_user_id` is `-1`. If the ticket field is not created by an app, `creator_app_name` is null
`page`	object	No	—	Cursor-based pagination parameters (JSON:API style). Supports nested parameters: - `page[size]` - Number of records per page (default varies by endpoint, typically 100) - `page[after]` - Cursor token to fetch records after this position - `page[before]` - Cursor token to fetch records before this position Example: `?page[size]=50&page[after]=eyJvIjoiaWQiLCJ2IjoiYVFFPSJ9`
`sort`	string	No	—	Field to sort results by. Prefix with `-` for descending order. When used with cursor pagination, this determines the cursor ordering. Example: `?sort=name` or `?sort=-created_at`
`include_boundary_indicators`	boolean	No	—	When true, includes `has_more` indicator in the cursor pagination response meta. Only valid with cursor pagination (page[size], page[after], page[before]).
`include_item_cursors`	boolean	No	—	When true, includes cursor values for each item in the cursor pagination response. Only valid with cursor pagination (page[size], page[after], page[before]).

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "locale": {
      "type": "string",
      "description": "Forces the `title_in_portal` property to return a dynamic content variant for the specified locale.  Only accepts [active locale ids](/api-reference/ticketing/account-configuration/locales/#list-locales). Example: `locale=\"de\"`."
    },
    "creator": {
      "type": "boolean",
      "description": "Displays the `creator_user_id` and `creator_app_name` properties. If the ticket field is created  by an app, `creator_app_name` is the name of the app and `creator_user_id` is `-1`. If the ticket field  is not created by an app, `creator_app_name` is null"
    },
    "page": {
      "type": "object",
      "description": "Cursor-based pagination parameters (JSON:API style).  Supports nested parameters: - `page[size]` - Number of records per page (default varies by endpoint, typically 100) - `page[after]` - Cursor token to fetch records after this position - `page[before]` - Cursor token to fetch records before this position  Example: `?page[size]=50&page[after]=eyJvIjoiaWQiLCJ2IjoiYVFFPSJ9`",
      "properties": {
        "after": {
          "type": "string",
          "description": "Cursor token for fetching next page"
        },
        "before": {
          "type": "string",
          "description": "Cursor token for fetching previous page"
        },
        "size": {
          "type": "integer",
          "description": "Number of records per page"
        }
      }
    },
    "sort": {
      "type": "string",
      "description": "Field to sort results by. Prefix with `-` for descending order.  When used with cursor pagination, this determines the cursor ordering.  Example: `?sort=name` or `?sort=-created_at`"
    },
    "include_boundary_indicators": {
      "type": "boolean",
      "description": "When true, includes `has_more` indicator in the cursor pagination response meta.  Only valid with cursor pagination (page[size], page[after], page[before])."
    },
    "include_item_cursors": {
      "type": "boolean",
      "description": "When true, includes cursor values for each item in the cursor pagination response.  Only valid with cursor pagination (page[size], page[after], page[before])."
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_list_ticket_forms

List Ticket Forms Parameters:

Parameter	Type	Required	Default	Description
`active`	boolean	No	—	true returns active ticket forms; false returns inactive ticket forms. If not present, returns both
`end_user_visible`	boolean	No	—	true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both
`fallback_to_default`	boolean	No	—	true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms
`form_type`	string	No	—	Filter ticket forms by type. Use ‘standard’ for regular ticket forms, ‘service_catalog’ for service catalog forms, or ‘all’ to return all form types
`associated_to_brand`	boolean	No	—	true returns the ticket forms of the brand specified by the url’s subdomain
`page`	object	No	—	Pagination parameter. Supports both traditional offset and cursor-based pagination: - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before) These are mutually exclusive - use one format or the other, not both.
`per_page`	integer	No	—	Number of records to return per page. Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits.
`sort`	string	No	—	Field to sort results by. Prefix with `-` for descending order. When used with cursor pagination, this determines the cursor ordering. Example: `?sort=name` or `?sort=-created_at`
`include_boundary_indicators`	boolean	No	—	When true, includes `has_more` indicator in the cursor pagination response meta. Only valid with cursor pagination (page[size], page[after], page[before]).
`include_item_cursors`	boolean	No	—	When true, includes cursor values for each item in the cursor pagination response. Only valid with cursor pagination (page[size], page[after], page[before]).
`locale`	string	No	—	Locale to use for the ticket form names. If not specified, the default locale is used.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "active": {
      "type": "boolean",
      "description": "true returns active ticket forms; false returns inactive ticket forms. If not present, returns both"
    },
    "end_user_visible": {
      "type": "boolean",
      "description": "true returns ticket forms where `end_user_visible`; false returns ticket forms that are not end-user visible. If not present, returns both"
    },
    "fallback_to_default": {
      "type": "boolean",
      "description": "true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms"
    },
    "form_type": {
      "type": "string",
      "description": "Filter ticket forms by type. Use 'standard' for regular ticket forms, 'service_catalog' for service catalog forms, or 'all' to return all form types",
      "enum": [
        "standard",
        "service_catalog",
        "all"
      ]
    },
    "associated_to_brand": {
      "type": "boolean",
      "description": "true returns the ticket forms of the brand specified by the url's subdomain"
    },
    "page": {
      "description": "Pagination parameter. Supports both traditional offset and cursor-based pagination:  - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before)  These are mutually exclusive - use one format or the other, not both."
    },
    "per_page": {
      "type": "integer",
      "description": "Number of records to return per page.  Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits."
    },
    "sort": {
      "type": "string",
      "description": "Field to sort results by. Prefix with `-` for descending order.  When used with cursor pagination, this determines the cursor ordering.  Example: `?sort=name` or `?sort=-created_at`"
    },
    "include_boundary_indicators": {
      "type": "boolean",
      "description": "When true, includes `has_more` indicator in the cursor pagination response meta.  Only valid with cursor pagination (page[size], page[after], page[before])."
    },
    "include_item_cursors": {
      "type": "boolean",
      "description": "When true, includes cursor values for each item in the cursor pagination response.  Only valid with cursor pagination (page[size], page[after], page[before])."
    },
    "locale": {
      "type": "string",
      "description": "Locale to use for the ticket form names. If not specified, the default locale is used."
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_list_tickets_from_view

List Tickets From a View Parameters:

Parameter	Type	Required	Default	Description
`view_id`	integer	Yes	—	The ID of the view
`sort_by`	string	No	—	Sort or group the tickets by a column in the View columns table. The `subject` and `submitter` columns are not supported
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "view_id": {
      "type": "integer",
      "description": "The ID of the view"
    },
    "sort_by": {
      "type": "string",
      "description": "Sort or group the tickets by a column in the [View columns](#view-columns) table. The `subject` and `submitter` columns are not supported"
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    }
  },
  "required": [
    "PCID",
    "view_id"
  ]
}

zendesk_admin_list_triggers

List Ticket Triggers Parameters:

Parameter	Type	Required	Default	Description
`active`	boolean	No	—	Filter by active triggers if true or inactive triggers if false
`sort`	string	No	—	Cursor-based pagination only. Possible values are “alphabetical”, “created_at”, “updated_at”, or “position”.
`sort_by`	string	No	—	Offset pagination only. Possible values are “alphabetical”, “created_at”, “updated_at”, “usage_1h”, “usage_24h”, or “usage_7d”. Defaults to “position”
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`category_id`	string	No	—	Filter triggers by category ID
`page`	object	No	—	Pagination parameter. Supports both traditional offset and cursor-based pagination: - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before) These are mutually exclusive - use one format or the other, not both.
`per_page`	integer	No	—	Number of records to return per page. Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits.
`include`	string	No	—	A sideload to include in the response. See Sideloads

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active triggers if true or inactive triggers if false"
    },
    "sort": {
      "type": "string",
      "description": "Cursor-based pagination only. Possible values are \"alphabetical\", \"created_at\", \"updated_at\", or \"position\"."
    },
    "sort_by": {
      "type": "string",
      "description": "Offset pagination only. Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "category_id": {
      "type": "string",
      "description": "Filter triggers by category ID"
    },
    "page": {
      "description": "Pagination parameter. Supports both traditional offset and cursor-based pagination:  - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before)  These are mutually exclusive - use one format or the other, not both."
    },
    "per_page": {
      "type": "integer",
      "description": "Number of records to return per page.  Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits."
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_list_views

List Views Parameters:

Parameter	Type	Required	Default	Description
`access`	string	No	—	Only views with given access. May be “personal”, “shared”, or “account”
`active`	boolean	No	—	Only active views if true, inactive views if false
`group_id`	integer	No	—	Only views belonging to given group
`sort`	string	No	—	The sort parameter used with cursor pagination. Defaults to “created_at”. Prefix with ’-’ for descending order
`sort_by`	string	No	—	The sort_by parameter used with offset pagination. Possible values are “alphabetical”, “created_at”, or “updated_at”. Defaults to “position”
`sort_order`	string	No	—	The sort_order parameter used with offset pagination. One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`page`	object	No	—	Pagination parameter. Supports both traditional offset and cursor-based pagination: - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before) These are mutually exclusive - use one format or the other, not both.
`per_page`	integer	No	—	Number of records to return per page. Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "access": {
      "type": "string",
      "description": "Only views with given access. May be \"personal\", \"shared\", or \"account\""
    },
    "active": {
      "type": "boolean",
      "description": "Only active views if true, inactive views if false"
    },
    "group_id": {
      "type": "integer",
      "description": "Only views belonging to given group"
    },
    "sort": {
      "type": "string",
      "description": "The sort parameter used with cursor pagination. Defaults to \"created_at\". Prefix with '-' for descending order"
    },
    "sort_by": {
      "type": "string",
      "description": "The sort_by parameter used with offset pagination. Possible values are \"alphabetical\", \"created_at\", or \"updated_at\". Defaults to \"position\""
    },
    "sort_order": {
      "type": "string",
      "description": "The sort_order parameter used with offset pagination. One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "page": {
      "description": "Pagination parameter. Supports both traditional offset and cursor-based pagination:  - Traditional: `?page=2` (integer page number) - Cursor: `?page[size]=50&page[after]=cursor` (deepObject with size, after, before)  These are mutually exclusive - use one format or the other, not both."
    },
    "per_page": {
      "type": "integer",
      "description": "Number of records to return per page.  Note: Default and maximum values vary by endpoint. Check endpoint-specific documentation for limits."
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_search_automations

Search Automations Parameters:

Parameter	Type	Required	Default	Description
`query`	string	Yes	—	Query string used to find all automations with matching title
`active`	boolean	No	—	Filter by active automations if true or inactive automations if false
`sort_by`	string	No	—	Possible values are “alphabetical”, “created_at”, “updated_at”, and “position”. If unspecified, the automations are sorted by relevance
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`include`	string	No	—	A sideload to include in the response. See Sideloads

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "query": {
      "type": "string",
      "description": "Query string used to find all automations with matching title"
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active automations if true or inactive automations if false"
    },
    "sort_by": {
      "type": "string",
      "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", and \"position\". If unspecified, the automations are sorted by relevance"
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
    }
  },
  "required": [
    "PCID",
    "query"
  ]
}

zendesk_admin_search_macro

Search Macros Parameters:

Parameter	Type	Required	Default	Description
`include`	string	No	—	A sideload to include in the response. See Sideloads
`access`	string	No	—	Filter macros by access. Possible values are “personal”, “agents”, “shared”, or “account”. The “agents” value returns all personal macros for the account’s agents and is only available to admins.
`active`	boolean	No	—	Filter by active macros if true or inactive macros if false
`category`	integer	No	—	Filter macros by category
`group_id`	integer	No	—	Filter macros by group
`only_viewable`	boolean	No	—	If true, returns only macros that can be applied to tickets. If false, returns all macros the current user can manage. Default is false
`sort_by`	string	No	—	Possible values are “alphabetical”, “created_at”, “updated_at”, or “position”. Defaults to alphabetical
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`query`	string	Yes	—	Query string used to find macros with matching titles

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
    },
    "access": {
      "type": "string",
      "description": "Filter macros by access. Possible values are \"personal\", \"agents\", \"shared\", or \"account\". The \"agents\" value returns all personal macros for the account's agents and is only available to admins."
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active macros if true or inactive macros if false"
    },
    "category": {
      "type": "integer",
      "description": "Filter macros by category"
    },
    "group_id": {
      "type": "integer",
      "description": "Filter macros by group"
    },
    "only_viewable": {
      "type": "boolean",
      "description": "If true, returns only macros that can be applied to tickets. If false, returns all macros the current user can manage. Default is false"
    },
    "sort_by": {
      "type": "string",
      "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", or \"position\". Defaults to alphabetical"
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "query": {
      "type": "string",
      "description": "Query string used to find macros with matching titles"
    }
  },
  "required": [
    "PCID",
    "query"
  ]
}

zendesk_admin_search_macros

Search Macros Parameters:

Parameter	Type	Required	Default	Description
`include`	string	No	—	A sideload to include in the response. See Sideloads
`access`	string	No	—	Filter macros by access. Possible values are “personal”, “agents”, “shared”, or “account”. The “agents” value returns all personal macros for the account’s agents and is only available to admins.
`active`	boolean	No	—	Filter by active macros if true or inactive macros if false
`category`	integer	No	—	Filter macros by category
`group_id`	integer	No	—	Filter macros by group
`only_viewable`	boolean	No	—	If true, returns only macros that can be applied to tickets. If false, returns all macros the current user can manage. Default is false
`sort_by`	string	No	—	Possible values are “alphabetical”, “created_at”, “updated_at”, or “position”. Defaults to alphabetical
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`query`	string	Yes	—	Query string used to find macros with matching titles

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
    },
    "access": {
      "type": "string",
      "description": "Filter macros by access. Possible values are \"personal\", \"agents\", \"shared\", or \"account\". The \"agents\" value returns all personal macros for the account's agents and is only available to admins."
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active macros if true or inactive macros if false"
    },
    "category": {
      "type": "integer",
      "description": "Filter macros by category"
    },
    "group_id": {
      "type": "integer",
      "description": "Filter macros by group"
    },
    "only_viewable": {
      "type": "boolean",
      "description": "If true, returns only macros that can be applied to tickets. If false, returns all macros the current user can manage. Default is false"
    },
    "sort_by": {
      "type": "string",
      "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", or \"position\". Defaults to alphabetical"
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "query": {
      "type": "string",
      "description": "Query string used to find macros with matching titles"
    }
  },
  "required": [
    "PCID",
    "query"
  ]
}

zendesk_admin_search_triggers

Search Ticket Triggers Parameters:

Parameter	Type	Required	Default	Description
`query`	string	No	—	Query string used to find all triggers with matching title
`filter`	string	No	—	JSON-encoded trigger attribute filters for the search. See Filter. Example: `{"json":{"description":"Close a ticket"}}`
`active`	boolean	No	—	Filter by active triggers if true or inactive triggers if false
`sort`	string	No	—	Cursor-based pagination only. Possible values are “alphabetical”, “created_at”, “updated_at”, or “position”.
`sort_by`	string	No	—	Offset pagination only. Possible values are “alphabetical”, “created_at”, “updated_at”, “usage_1h”, “usage_24h”, or “usage_7d”. Defaults to “position”
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`include`	string	No	—	A sideload to include in the response. See Sideloads

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "query": {
      "type": "string",
      "description": "Query string used to find all triggers with matching title"
    },
    "filter": {
      "type": "string",
      "description": "JSON-encoded trigger attribute filters for the search. See [Filter](#filter).  Example: `{\"json\":{\"description\":\"Close a ticket\"}}`"
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active triggers if true or inactive triggers if false"
    },
    "sort": {
      "type": "string",
      "description": "Cursor-based pagination only. Possible values are \"alphabetical\", \"created_at\", \"updated_at\", or \"position\"."
    },
    "sort_by": {
      "type": "string",
      "description": "Offset pagination only. Possible values are \"alphabetical\", \"created_at\", \"updated_at\", \"usage_1h\", \"usage_24h\", or \"usage_7d\". Defaults to \"position\""
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-2)"
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk_admin_search_views

Search Views Parameters:

Parameter	Type	Required	Default	Description
`query`	string	Yes	—	Query string used to find all views with matching title
`access`	string	No	—	Filter views by access. May be “personal”, “shared”, or “account”
`active`	boolean	No	—	Filter by active views if true or inactive views if false
`group_id`	integer	No	—	Filter views by group
`sort_by`	string	No	—	Possible values are “alphabetical”, “created_at”, “updated_at”, and “position”. If unspecified, the views are sorted by relevance
`sort_order`	string	No	—	One of “asc” or “desc”. Defaults to “asc” for alphabetical and position sort, “desc” for all others
`include`	string	No	—	A sideload to include in the response. See Sideloads

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "query": {
      "type": "string",
      "description": "Query string used to find all views with matching title"
    },
    "access": {
      "type": "string",
      "description": "Filter views by access. May be \"personal\", \"shared\", or \"account\""
    },
    "active": {
      "type": "boolean",
      "description": "Filter by active views if true or inactive views if false"
    },
    "group_id": {
      "type": "integer",
      "description": "Filter views by group"
    },
    "sort_by": {
      "type": "string",
      "description": "Possible values are \"alphabetical\", \"created_at\", \"updated_at\", and \"position\". If unspecified, the views are sorted by relevance"
    },
    "sort_order": {
      "type": "string",
      "description": "One of \"asc\" or \"desc\". Defaults to \"asc\" for alphabetical and position sort, \"desc\" for all others"
    },
    "include": {
      "type": "string",
      "description": "A sideload to include in the response. See [Sideloads](#sideloads-3)"
    }
  },
  "required": [
    "PCID",
    "query"
  ]
}

zendesk_admin_show_changes_to_ticket

Show Changes to Ticket Parameters:

Parameter	Type	Required	Default	Description
`macro_id`	integer	Yes	—	The ID of the macro
`normalize_comment`	boolean	No	—	If true, normalizes the newline formatting of the macro’s comment to more closely match the formatting produced by the ticket comment editor

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "macro_id": {
      "type": "integer",
      "description": "The ID of the macro"
    },
    "normalize_comment": {
      "type": "boolean",
      "description": "If true, normalizes the newline formatting of the macro's comment to more closely match the formatting produced by the ticket comment editor"
    }
  },
  "required": [
    "PCID",
    "macro_id"
  ]
}

zendesk_admin_update_automation

Update Automation Parameters:

Parameter	Type	Required	Default	Description
`automation_id`	integer	Yes	—	The ID of the automation

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "automation_id": {
      "type": "integer",
      "description": "The ID of the automation"
    }
  },
  "required": [
    "PCID",
    "automation_id"
  ]
}

zendesk_admin_update_macro

Update Macro Parameters:

Parameter	Type	Required	Default	Description
`macro_id`	integer	Yes	—	The ID of the macro
`macro`	object	No	—	The macro value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "macro_id": {
      "type": "integer",
      "description": "The ID of the macro"
    },
    "macro": {
      "type": "object",
      "description": "The macro value",
      "properties": {
        "actions": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Each action describes what the macro will do"
        },
        "active": {
          "type": "boolean",
          "description": "Useful for determining if the macro should be displayed"
        },
        "description": {
          "type": "string",
          "description": "The description of the macro"
        },
        "restriction": {
          "type": "object",
          "description": "Who may access this macro. Will be null when everyone in the account can access it"
        },
        "title": {
          "type": "string",
          "description": "The title of the macro"
        }
      },
      "required": [
        "title",
        "actions"
      ]
    }
  },
  "required": [
    "PCID",
    "macro_id"
  ]
}

zendesk_admin_update_trigger

Update Ticket Trigger Parameters:

Parameter	Type	Required	Default	Description
`trigger_id`	integer	Yes	—	The ID of the trigger
`trigger`	object	No	—	The trigger value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "trigger_id": {
      "type": "integer",
      "description": "The ID of the trigger"
    },
    "trigger": {
      "type": "object",
      "description": "The trigger value",
      "properties": {
        "actions": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "An array of actions describing what the ticket trigger will do. See [Actions reference](/documentation/ticketing/reference-guides/actions-reference)"
        },
        "active": {
          "type": "boolean",
          "description": "Whether the ticket trigger is active"
        },
        "all": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Legacy format for conditions (deprecated). Use conditions.all instead"
        },
        "any": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Legacy format for conditions (deprecated). Use conditions.any instead"
        },
        "brand_id": {
          "type": "integer",
          "description": "The ID of the brand the ticket trigger belongs to"
        },
        "category": {
          "type": "object",
          "description": "A category to create and assign to the trigger"
        },
        "category_id": {
          "type": "string",
          "description": "The ID of the category the ticket trigger belongs to"
        },
        "conditions": {
          "type": "object",
          "description": "An object that describes the circumstances under which the trigger performs its actions. See [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)"
        },
        "created_at": {
          "type": "string",
          "description": "The time the ticket trigger was created"
        },
        "default": {
          "type": "boolean",
          "description": "If true, the ticket trigger is a standard trigger"
        },
        "description": {
          "type": "string",
          "description": "The description of the ticket trigger"
        },
        "id": {
          "type": "integer",
          "description": "Automatically assigned when created"
        },
        "position": {
          "type": "integer",
          "description": "Position of the ticket trigger, determines the order they will execute in"
        },
        "raw_title": {
          "type": "string",
          "description": "The raw format of the title of the ticket trigger"
        },
        "restriction": {
          "type": "object",
          "description": "Access restriction for this trigger. A null value allows unrestricted access"
        },
        "title": {
          "type": "string",
          "description": "The title of the ticket trigger"
        },
        "updated_at": {
          "type": "string",
          "description": "The time of the last update of the ticket trigger"
        },
        "url": {
          "type": "string",
          "description": "The url of the ticket trigger"
        }
      },
      "required": [
        "actions",
        "title"
      ]
    }
  },
  "required": [
    "PCID",
    "trigger_id"
  ]
}

zendesk_admin_update_view

Update View Parameters:

Parameter	Type	Required	Default	Description
`view_id`	integer	Yes	—	The ID of the view

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "view_id": {
      "type": "integer",
      "description": "The ID of the view"
    }
  },
  "required": [
    "PCID",
    "view_id"
  ]
}

zendesk-admin_get_account_email_settings

Show Email Settings

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

zendesk-admin_update_account_email_settings

Update Email Settings Parameters:

Parameter	Type	Required	Default	Description
`settings`	object	Yes	—	The settings value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "settings": {
      "type": "object",
      "description": "The settings value",
      "properties": {
        "email": {
          "type": "object",
          "description": "Email settings"
        }
      },
      "required": [
        "email"
      ]
    }
  },
  "required": [
    "PCID",
    "settings"
  ]
}

​Tools

​zendesk_admin_create_automation

​zendesk_admin_create_macro

​zendesk_admin_create_trigger

​zendesk_admin_create_view

​zendesk_admin_delete_automation

​zendesk_admin_delete_macro

​zendesk_admin_delete_trigger

​zendesk_admin_delete_view

​zendesk_admin_execute_view

​zendesk_admin_get_automation

​zendesk_admin_get_custom_status

​zendesk_admin_get_macro

​zendesk_admin_get_ticket_field

​zendesk_admin_get_ticket_form

​zendesk_admin_get_trigger

​zendesk_admin_get_view

​zendesk_admin_list_automations

​zendesk_admin_list_custom_statuses

​zendesk_admin_list_macros

​zendesk_admin_list_ticket_fields

​zendesk_admin_list_ticket_forms

​zendesk_admin_list_tickets_from_view

​zendesk_admin_list_triggers

​zendesk_admin_list_views

​zendesk_admin_search_automations

​zendesk_admin_search_macro

​zendesk_admin_search_macros

​zendesk_admin_search_triggers

​zendesk_admin_search_views

​zendesk_admin_show_changes_to_ticket

​zendesk_admin_update_automation

​zendesk_admin_update_macro

​zendesk_admin_update_trigger

​zendesk_admin_update_view

​zendesk-admin_get_account_email_settings

​zendesk-admin_update_account_email_settings

Tools

zendesk_admin_create_automation

zendesk_admin_create_macro

zendesk_admin_create_trigger

zendesk_admin_create_view

zendesk_admin_delete_automation

zendesk_admin_delete_macro

zendesk_admin_delete_trigger

zendesk_admin_delete_view

zendesk_admin_execute_view

zendesk_admin_get_automation

zendesk_admin_get_custom_status

zendesk_admin_get_macro

zendesk_admin_get_ticket_field

zendesk_admin_get_ticket_form

zendesk_admin_get_trigger

zendesk_admin_get_view

zendesk_admin_list_automations

zendesk_admin_list_custom_statuses

zendesk_admin_list_macros

zendesk_admin_list_ticket_fields

zendesk_admin_list_ticket_forms

zendesk_admin_list_tickets_from_view

zendesk_admin_list_triggers

zendesk_admin_list_views

zendesk_admin_search_automations

zendesk_admin_search_macro

zendesk_admin_search_macros

zendesk_admin_search_triggers

zendesk_admin_search_views

zendesk_admin_show_changes_to_ticket

zendesk_admin_update_automation

zendesk_admin_update_macro

zendesk_admin_update_trigger

zendesk_admin_update_view

zendesk-admin_get_account_email_settings

zendesk-admin_update_account_email_settings