repairshopr-tickets

Server path: /repairshopr-tickets | Type: Application | PCID required: Yes

Tools

Tool	Description
`repairshopr_tickets_create_canned_responses`	Creates a new Canned Response
`repairshopr_tickets_create_new_ticket_forms_by_id_process_form`	Creates a new Ticket for a Ticket Form
`repairshopr_tickets_create_tickets`	Creates a Ticket
`repairshopr_tickets_create_tickets_by_id_add_line_item`	Creates a Ticket Line Item
`repairshopr_tickets_create_tickets_by_id_attach_file_url`	Attach a file to a Ticket
`repairshopr_tickets_create_tickets_by_id_charge_timer_entry`	Charges a Ticket Timer
`repairshopr_tickets_create_tickets_by_id_comment`	Adds a Comment to a Ticket
`repairshopr_tickets_create_tickets_by_id_delete_attachment`	Deletes a Ticket Attachment
`repairshopr_tickets_create_tickets_by_id_delete_timer_entry`	Deletes a Ticket Timer
`repairshopr_tickets_create_tickets_by_id_print`	Prints a Ticket by ID
`repairshopr_tickets_create_tickets_by_id_remove_line_item`	Deletes a Ticket Line Item
`repairshopr_tickets_create_tickets_by_id_timer_entry`	Create a Ticket Timer for a Ticket
`repairshopr_tickets_delete_by_id`	Deletes a Ticket by ID
`repairshopr_tickets_delete_canned_responses_by_id`	Deletes a Canned Response
`repairshopr_tickets_get_by_id`	Retrieves a Ticket by ID
`repairshopr_tickets_get_by_id_comments`	Returns Comments for a Ticket
`repairshopr_tickets_get_new_ticket_forms_by_id`	Retrieves a Ticket Form
`repairshopr_tickets_list_canned_responses`	Returns a list of Canned Responses with a query
`repairshopr_tickets_list_canned_responses_settings`	Returns the settings for Canned Responses
`repairshopr_tickets_list_new_ticket_forms`	Returns a paginated list of Ticket Forms
`repairshopr_tickets_list_ticket_timers`	Returns a paginated list of Ticket Timers
`repairshopr_tickets_list_tickets`	Returns a paginated list of Tickets
`repairshopr_tickets_list_tickets_settings`	Returns Tickets Settings
`repairshopr_tickets_update_canned_responses_by_id`	Updates a Canned Response
`repairshopr_tickets_update_ticket_timers_by_id`	Update the billable property of a Ticket Timer
`repairshopr_tickets_update_tickets_by_id`	Updates an existing Ticket by ID
`repairshopr_tickets_update_tickets_by_id_update_line_item`	Updates an existing Ticket Line Item
`repairshopr_tickets_update_tickets_by_id_update_timer_entry`	Updates an existing Ticket Timer

repairshopr_tickets_create_canned_responses

Creates a new Canned Response Parameters:

Parameter	Type	Required	Default	Description
`body`	string	Yes	—	The body value
`canned_response_category_id`	integer	No	—	Canned Response Category Id
`subject`	string	No	—	The subject value
`title`	string	Yes	—	The title value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "string",
      "description": "The body value"
    },
    "canned_response_category_id": {
      "type": "integer",
      "description": "Canned Response Category Id"
    },
    "subject": {
      "type": "string",
      "description": "The subject value"
    },
    "title": {
      "type": "string",
      "description": "The title value"
    }
  },
  "required": [
    "PCID",
    "body",
    "title"
  ]
}

repairshopr_tickets_create_new_ticket_forms_by_id_process_form

Creates a new Ticket for a Ticket Form Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`appointments`	object	No	—	The appointments value
`customer_details`	object	No	—	Customer Details
`ticket_details`	object	No	—	Ticket Details

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "appointments": {
      "type": "object",
      "description": "The appointments value",
      "properties": {
        "properties": {
          "type": "object",
          "description": "The properties value"
        },
        "summary": {
          "type": "string",
          "description": "The summary value"
        },
        "description": {
          "type": "string",
          "description": "The description value"
        },
        "location": {
          "type": "string",
          "description": "The location value"
        },
        "user_id": {
          "type": "integer",
          "description": "User Id"
        },
        "start_at": {
          "type": "string",
          "description": "Start At"
        },
        "end_at": {
          "type": "string",
          "description": "End At"
        }
      }
    },
    "customer_details": {
      "type": "object",
      "description": "Customer Details",
      "properties": {
        "firstname": {
          "type": "string",
          "description": "The firstname value"
        },
        "properties": {
          "type": "object",
          "description": "The properties value"
        },
        "lastname": {
          "type": "string",
          "description": "The lastname value"
        },
        "business_name": {
          "type": "string",
          "description": "Business Name"
        },
        "email": {
          "type": "string",
          "description": "The email value"
        },
        "phone": {
          "type": "string",
          "description": "The phone value"
        },
        "mobile": {
          "type": "string",
          "description": "The mobile value"
        },
        "address": {
          "type": "string",
          "description": "The address value"
        },
        "city": {
          "type": "string",
          "description": "The city value"
        },
        "state": {
          "type": "string",
          "description": "The state value"
        },
        "zip": {
          "type": "string",
          "description": "The zip value"
        },
        "get_sms": {
          "type": "boolean",
          "description": "Get Sms"
        },
        "opt_out": {
          "type": "boolean",
          "description": "Opt Out"
        },
        "no_email": {
          "type": "boolean",
          "description": "No Email"
        }
      }
    },
    "ticket_details": {
      "type": "object",
      "description": "Ticket Details",
      "properties": {
        "properties": {
          "type": "object",
          "description": "The properties value"
        },
        "subject": {
          "type": "string",
          "description": "The subject value"
        },
        "problem_type": {
          "type": "string",
          "description": "Problem Type"
        },
        "description": {
          "type": "string",
          "description": "The description value"
        },
        "do_not_email": {
          "type": "boolean",
          "description": "Do Not Email"
        }
      }
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_create_tickets

Creates a Ticket Parameters:

Parameter	Type	Required	Default	Description
`asset_ids`	integer[]	No	—	Asset Ids
`comments_attributes`	object[]	No	—	Comments Attributes
`contact_id`	integer	No	—	Contact Id
`customer_id`	integer	No	—	Customer Id
`due_date`	string	No	—	Due Date
`end_at`	string	No	—	End At
`location_id`	integer	No	—	Location Id
`number`	string	No	—	The number value
`outtake_form_data`	string	No	—	Outtake Form Data
`outtake_form_date`	string	No	—	Outtake Form Date
`outtake_form_name`	string	No	—	Outtake Form Name
`priority`	string	No	—	The priority value
`problem_type`	string	No	—	Problem Type
`properties`	object	No	—	The properties value
`signature_data`	string	No	—	Signature Data
`signature_name`	string	No	—	Signature Name
`sla_id`	integer	No	—	Sla Id
`start_at`	string	No	—	Start At
`status`	string	No	—	The status value
`subject`	string	No	—	The subject value
`tag_list`	string[]	No	—	Tag List
`ticket_type_id`	integer	No	—	Ticket Type Id
`user_id`	integer	No	—	User Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "asset_ids": {
      "type": "array",
      "items": {
        "type": "integer"
      },
      "description": "Asset Ids"
    },
    "comments_attributes": {
      "type": "array",
      "items": {
        "type": "object"
      },
      "description": "Comments Attributes"
    },
    "contact_id": {
      "type": "integer",
      "description": "Contact Id"
    },
    "customer_id": {
      "type": "integer",
      "description": "Customer Id"
    },
    "due_date": {
      "type": "string",
      "description": "Due Date"
    },
    "end_at": {
      "type": "string",
      "description": "End At"
    },
    "location_id": {
      "type": "integer",
      "description": "Location Id"
    },
    "number": {
      "type": "string",
      "description": "The number value"
    },
    "outtake_form_data": {
      "type": "string",
      "description": "Outtake Form Data"
    },
    "outtake_form_date": {
      "type": "string",
      "description": "Outtake Form Date"
    },
    "outtake_form_name": {
      "type": "string",
      "description": "Outtake Form Name"
    },
    "priority": {
      "type": "string",
      "description": "The priority value"
    },
    "problem_type": {
      "type": "string",
      "description": "Problem Type"
    },
    "properties": {
      "type": "object",
      "description": "The properties value"
    },
    "signature_data": {
      "type": "string",
      "description": "Signature Data"
    },
    "signature_name": {
      "type": "string",
      "description": "Signature Name"
    },
    "sla_id": {
      "type": "integer",
      "description": "Sla Id"
    },
    "start_at": {
      "type": "string",
      "description": "Start At"
    },
    "status": {
      "type": "string",
      "description": "The status value"
    },
    "subject": {
      "type": "string",
      "description": "The subject value"
    },
    "tag_list": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Tag List"
    },
    "ticket_type_id": {
      "type": "integer",
      "description": "Ticket Type Id"
    },
    "user_id": {
      "type": "integer",
      "description": "User Id"
    }
  },
  "required": [
    "PCID"
  ]
}

repairshopr_tickets_create_tickets_by_id_add_line_item

Creates a Ticket Line Item Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`description`	string	No	—	The description value
`name`	string	No	—	The name value
`price_cost`	number	No	—	Price Cost
`price_retail`	number	No	—	Price Retail
`product_id`	integer	No	—	Product Id
`quantity`	number	No	—	The quantity value
`taxable`	boolean	No	—	The taxable value
`upc_code`	string	No	—	Upc Code

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "description": {
      "type": "string",
      "description": "The description value"
    },
    "name": {
      "type": "string",
      "description": "The name value"
    },
    "price_cost": {
      "type": "number",
      "description": "Price Cost"
    },
    "price_retail": {
      "type": "number",
      "description": "Price Retail"
    },
    "product_id": {
      "type": "integer",
      "description": "Product Id"
    },
    "quantity": {
      "type": "number",
      "description": "The quantity value"
    },
    "taxable": {
      "type": "boolean",
      "description": "The taxable value"
    },
    "upc_code": {
      "type": "string",
      "description": "Upc Code"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_create_tickets_by_id_attach_file_url

Attach a file to a Ticket Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`files`	object[]	No	—	The files value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "files": {
      "type": "array",
      "items": {
        "type": "object"
      },
      "description": "The files value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_create_tickets_by_id_charge_timer_entry

Charges a Ticket Timer Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`timer_entry_id`	integer	Yes	—	Timer Entry Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "timer_entry_id": {
      "type": "integer",
      "description": "Timer Entry Id"
    }
  },
  "required": [
    "PCID",
    "id",
    "timer_entry_id"
  ]
}

repairshopr_tickets_create_tickets_by_id_comment

Adds a Comment to a Ticket Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`body`	string	No	—	The body value
`do_not_email`	boolean	No	—	Do Not Email
`hidden`	boolean	No	—	The hidden value
`sms_body`	string	No	—	Sms Body
`subject`	string	No	—	The subject value
`tech`	string	No	—	The tech value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "body": {
      "type": "string",
      "description": "The body value"
    },
    "do_not_email": {
      "type": "boolean",
      "description": "Do Not Email"
    },
    "hidden": {
      "type": "boolean",
      "description": "The hidden value"
    },
    "sms_body": {
      "type": "string",
      "description": "Sms Body"
    },
    "subject": {
      "type": "string",
      "description": "The subject value"
    },
    "tech": {
      "type": "string",
      "description": "The tech value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_create_tickets_by_id_delete_attachment

Deletes a Ticket Attachment Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`attachment_id`	integer	Yes	—	Attachment Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "attachment_id": {
      "type": "integer",
      "description": "Attachment Id"
    }
  },
  "required": [
    "PCID",
    "id",
    "attachment_id"
  ]
}

repairshopr_tickets_create_tickets_by_id_delete_timer_entry

Deletes a Ticket Timer Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`timer_entry_id`	integer	Yes	—	Timer Entry Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "timer_entry_id": {
      "type": "integer",
      "description": "Timer Entry Id"
    }
  },
  "required": [
    "PCID",
    "id",
    "timer_entry_id"
  ]
}

repairshopr_tickets_create_tickets_by_id_print

Prints a Ticket by ID Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_create_tickets_by_id_remove_line_item

Deletes a Ticket Line Item Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`ticket_line_item_id`	integer	Yes	—	Ticket Line Item Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "ticket_line_item_id": {
      "type": "integer",
      "description": "Ticket Line Item Id"
    }
  },
  "required": [
    "PCID",
    "id",
    "ticket_line_item_id"
  ]
}

repairshopr_tickets_create_tickets_by_id_timer_entry

Create a Ticket Timer for a Ticket Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`duration_minutes`	integer	No	—	Duration Minutes
`end_at`	string	No	—	End At
`notes`	string	No	—	The notes value
`product_id`	integer	No	—	Product Id
`start_at`	string	No	—	Start At
`user_id`	integer	No	—	Current user by default

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "duration_minutes": {
      "type": "integer",
      "description": "Duration Minutes"
    },
    "end_at": {
      "type": "string",
      "description": "End At"
    },
    "notes": {
      "type": "string",
      "description": "The notes value"
    },
    "product_id": {
      "type": "integer",
      "description": "Product Id"
    },
    "start_at": {
      "type": "string",
      "description": "Start At"
    },
    "user_id": {
      "type": "integer",
      "description": "Current user by default"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_delete_by_id

Deletes a Ticket by ID Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_delete_canned_responses_by_id

Deletes a Canned Response Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_get_by_id

Retrieves a Ticket by ID Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_get_by_id_comments

Returns Comments for a Ticket Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`sort_by`	string	No	—	Sort by field, created_at or updated_at
`sort_direction`	string	No	—	Sort direction, ASC or DESC
`created_after`	string	No	—	Filter comments created after this date
`created_before`	string	No	—	Filter comments created before this date
`updated_after`	string	No	—	Filter comments updated after this date
`updated_before`	string	No	—	Filter comments updated before this date
`page`	integer	No	—	Returns provided page of results, each page contains 10 comments by default, default can be changed by setting the ‘per_page’ parameter
`per_page`	integer	No	—	Sets the number of comments per page, default is 10
`comment_format`	string	No	—	Returns comments in the specified format. Allowed values: ‘plaintext’, ‘richtext’, ‘original’. Defaults to ‘plaintext’.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "sort_by": {
      "type": "string",
      "description": "Sort by field, created_at or updated_at"
    },
    "sort_direction": {
      "type": "string",
      "description": "Sort direction, ASC or DESC"
    },
    "created_after": {
      "type": "string",
      "description": "Filter comments created after this date"
    },
    "created_before": {
      "type": "string",
      "description": "Filter comments created before this date"
    },
    "updated_after": {
      "type": "string",
      "description": "Filter comments updated after this date"
    },
    "updated_before": {
      "type": "string",
      "description": "Filter comments updated before this date"
    },
    "page": {
      "type": "integer",
      "description": "Returns provided page of results, each page contains 10 comments by default, default can be changed by setting the 'per_page' parameter"
    },
    "per_page": {
      "type": "integer",
      "description": "Sets the number of comments per page, default is 10"
    },
    "comment_format": {
      "type": "string",
      "description": "Returns comments in the specified format. Allowed values: 'plaintext', 'richtext', 'original'. Defaults to 'plaintext'."
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_get_new_ticket_forms_by_id

Retrieves a Ticket Form Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_list_canned_responses

Returns a list of Canned Responses with a query Parameters:

Parameter	Type	Required	Default	Description
`query`	string	No	—	Search query

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "query": {
      "type": "string",
      "description": "Search query"
    }
  },
  "required": [
    "PCID"
  ]
}

repairshopr_tickets_list_canned_responses_settings

Returns the settings for Canned Responses

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

repairshopr_tickets_list_new_ticket_forms

Returns a paginated list of Ticket Forms

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

repairshopr_tickets_list_ticket_timers

Returns a paginated list of Ticket Timers Parameters:

Parameter	Type	Required	Default	Description
`created_at_lt`	string	No	—	Returns Ticket Timers created before the date. Example “2019-01-22”
`created_at_gt`	string	No	—	Returns Ticket Timers created after the date. Example “2019-12-22”
`page`	integer	No	—	Returns provided page of results, each ‘page’ contains 25 results

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "created_at_lt": {
      "type": "string",
      "description": "Returns Ticket Timers created before the date. Example \"2019-01-22\""
    },
    "created_at_gt": {
      "type": "string",
      "description": "Returns Ticket Timers created after the date. Example \"2019-12-22\""
    },
    "page": {
      "type": "integer",
      "description": "Returns provided page of results, each 'page' contains 25 results"
    }
  },
  "required": [
    "PCID"
  ]
}

repairshopr_tickets_list_tickets

Returns a paginated list of Tickets Parameters:

Parameter	Type	Required	Default	Description
`customer_id`	integer	No	—	Any Ticket with customer_id equal to the parameter.
`contact_id`	integer	No	—	Any Ticket with contact_id equal to the parameter.
`number`	string	No	—	Any Ticket with number equal to the parameter.
`resolved_after`	string	No	—	Returns Tickets resolved after the date. Example “2019-01-23”.
`created_after`	string	No	—	Returns Tickets created after the date. Example “2019-02-25”.
`since_updated_at`	string	No	—	Returns Tickets updated after the date. Example “2019-02-25”.
`status`	string	No	—	Any Ticket with status equal to the parameter. Examples “New”, “In Progress”, “Resolved”, “Invoiced”, “Waiting for Parts”, “Waiting on Customer”, “Scheduled”, “Customer Reply”, “Not Closed”.
`query`	string	No	—	Search query
`user_id`	integer	No	—	Any Ticket assigned to a User ID
`mine`	boolean	No	—	Any Ticket assigned to the current user
`ticket_search_id`	integer	No	—	Returns results of a Ticket Search
`page`	integer	No	—	Returns provided page of results, each ‘page’ contains 25 results
`comment_format`	string	No	—	Returns comments in the specified format. Allowed values: ‘plaintext’, ‘richtext’, ‘original’. Defaults to ‘plaintext’.
`all_comments`	boolean	No	—	(DEPRICATED PARAM) When set to true includes all ticket comments in the response. When set to false, only the initial comment is returned. Defaults to true, but WILL DEFAULT TO FALSE as of March 11, 2026. Param will be sunset in 2026.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "customer_id": {
      "type": "integer",
      "description": "Any Ticket with customer_id equal to the parameter."
    },
    "contact_id": {
      "type": "integer",
      "description": "Any Ticket with contact_id equal to the parameter."
    },
    "number": {
      "type": "string",
      "description": "Any Ticket with number equal to the parameter."
    },
    "resolved_after": {
      "type": "string",
      "description": "Returns Tickets resolved after the date. Example \"2019-01-23\"."
    },
    "created_after": {
      "type": "string",
      "description": "Returns Tickets created after the date. Example \"2019-02-25\"."
    },
    "since_updated_at": {
      "type": "string",
      "description": "Returns Tickets updated after the date. Example \"2019-02-25\"."
    },
    "status": {
      "type": "string",
      "description": "Any Ticket with status equal to the parameter. Examples \"New\", \"In Progress\", \"Resolved\", \"Invoiced\", \"Waiting for Parts\", \"Waiting on Customer\", \"Scheduled\", \"Customer Reply\", \"Not Closed\"."
    },
    "query": {
      "type": "string",
      "description": "Search query"
    },
    "user_id": {
      "type": "integer",
      "description": "Any Ticket assigned to a User ID"
    },
    "mine": {
      "type": "boolean",
      "description": "Any Ticket assigned to the current user"
    },
    "ticket_search_id": {
      "type": "integer",
      "description": "Returns results of a Ticket Search"
    },
    "page": {
      "type": "integer",
      "description": "Returns provided page of results, each 'page' contains 25 results"
    },
    "comment_format": {
      "type": "string",
      "description": "Returns comments in the specified format. Allowed values: 'plaintext', 'richtext', 'original'. Defaults to 'plaintext'."
    },
    "all_comments": {
      "type": "boolean",
      "description": "(DEPRICATED PARAM) When set to true includes all ticket comments in the response.  When set to false, only the initial comment is returned. Defaults to true, but WILL DEFAULT TO FALSE as of March 11, 2026.  Param will be sunset in 2026."
    }
  },
  "required": [
    "PCID"
  ]
}

repairshopr_tickets_list_tickets_settings

Returns Tickets Settings

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

repairshopr_tickets_update_canned_responses_by_id

Updates a Canned Response Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`body`	string	No	—	The body value
`canned_response_category_id`	integer	No	—	Canned Response Category Id
`subject`	string	No	—	The subject value
`title`	string	No	—	The title value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "body": {
      "type": "string",
      "description": "The body value"
    },
    "canned_response_category_id": {
      "type": "integer",
      "description": "Canned Response Category Id"
    },
    "subject": {
      "type": "string",
      "description": "The subject value"
    },
    "title": {
      "type": "string",
      "description": "The title value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_update_ticket_timers_by_id

Update the billable property of a Ticket Timer Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`billable`	boolean	Yes	—	The billable value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "billable": {
      "type": "boolean",
      "description": "The billable value"
    }
  },
  "required": [
    "PCID",
    "id",
    "billable"
  ]
}

repairshopr_tickets_update_tickets_by_id

Updates an existing Ticket by ID Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`asset_ids`	integer[]	No	—	Asset Ids
`comments_attributes`	object[]	No	—	Comments Attributes
`contact_id`	integer	No	—	Contact Id
`customer_id`	integer	No	—	Customer Id
`due_date`	string	No	—	Due Date
`end_at`	string	No	—	End At
`location_id`	integer	No	—	Location Id
`number`	string	No	—	The number value
`outtake_form_data`	string	No	—	Outtake Form Data
`outtake_form_date`	string	No	—	Outtake Form Date
`outtake_form_name`	string	No	—	Outtake Form Name
`priority`	string	No	—	The priority value
`problem_type`	string	No	—	Problem Type
`properties`	object	No	—	The properties value
`signature_data`	string	No	—	Signature Data
`signature_name`	string	No	—	Signature Name
`sla_id`	integer	No	—	Sla Id
`start_at`	string	No	—	Start At
`status`	string	No	—	The status value
`subject`	string	No	—	The subject value
`tag_list`	string[]	No	—	Tag List
`ticket_type_id`	integer	No	—	Ticket Type Id
`user_id`	integer	No	—	User Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "asset_ids": {
      "type": "array",
      "items": {
        "type": "integer"
      },
      "description": "Asset Ids"
    },
    "comments_attributes": {
      "type": "array",
      "items": {
        "type": "object"
      },
      "description": "Comments Attributes"
    },
    "contact_id": {
      "type": "integer",
      "description": "Contact Id"
    },
    "customer_id": {
      "type": "integer",
      "description": "Customer Id"
    },
    "due_date": {
      "type": "string",
      "description": "Due Date"
    },
    "end_at": {
      "type": "string",
      "description": "End At"
    },
    "location_id": {
      "type": "integer",
      "description": "Location Id"
    },
    "number": {
      "type": "string",
      "description": "The number value"
    },
    "outtake_form_data": {
      "type": "string",
      "description": "Outtake Form Data"
    },
    "outtake_form_date": {
      "type": "string",
      "description": "Outtake Form Date"
    },
    "outtake_form_name": {
      "type": "string",
      "description": "Outtake Form Name"
    },
    "priority": {
      "type": "string",
      "description": "The priority value"
    },
    "problem_type": {
      "type": "string",
      "description": "Problem Type"
    },
    "properties": {
      "type": "object",
      "description": "The properties value"
    },
    "signature_data": {
      "type": "string",
      "description": "Signature Data"
    },
    "signature_name": {
      "type": "string",
      "description": "Signature Name"
    },
    "sla_id": {
      "type": "integer",
      "description": "Sla Id"
    },
    "start_at": {
      "type": "string",
      "description": "Start At"
    },
    "status": {
      "type": "string",
      "description": "The status value"
    },
    "subject": {
      "type": "string",
      "description": "The subject value"
    },
    "tag_list": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Tag List"
    },
    "ticket_type_id": {
      "type": "integer",
      "description": "Ticket Type Id"
    },
    "user_id": {
      "type": "integer",
      "description": "User Id"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_update_tickets_by_id_update_line_item

Updates an existing Ticket Line Item Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`description`	string	No	—	The description value
`name`	string	No	—	The name value
`price_cost`	number	No	—	Price Cost
`price_retail`	number	No	—	Price Retail
`product_id`	integer	No	—	Product Id
`quantity`	number	No	—	The quantity value
`taxable`	boolean	No	—	The taxable value
`ticket_line_item_id`	integer	No	—	Ticket Line Item Id
`upc_code`	string	No	—	Upc Code

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "description": {
      "type": "string",
      "description": "The description value"
    },
    "name": {
      "type": "string",
      "description": "The name value"
    },
    "price_cost": {
      "type": "number",
      "description": "Price Cost"
    },
    "price_retail": {
      "type": "number",
      "description": "Price Retail"
    },
    "product_id": {
      "type": "integer",
      "description": "Product Id"
    },
    "quantity": {
      "type": "number",
      "description": "The quantity value"
    },
    "taxable": {
      "type": "boolean",
      "description": "The taxable value"
    },
    "ticket_line_item_id": {
      "type": "integer",
      "description": "Ticket Line Item Id"
    },
    "upc_code": {
      "type": "string",
      "description": "Upc Code"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

repairshopr_tickets_update_tickets_by_id_update_timer_entry

Updates an existing Ticket Timer Parameters:

Parameter	Type	Required	Default	Description
`id`	integer	Yes	—	The id value
`duration_minutes`	integer	No	—	Duration Minutes
`notes`	string	No	—	The notes value
`product_id`	integer	No	—	Product Id
`start_at`	string	No	—	Start At
`timer_entry_id`	integer	No	—	Timer Entry Id
`user_id`	integer	No	—	Current user by default

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "duration_minutes": {
      "type": "integer",
      "description": "Duration Minutes"
    },
    "notes": {
      "type": "string",
      "description": "The notes value"
    },
    "product_id": {
      "type": "integer",
      "description": "Product Id"
    },
    "start_at": {
      "type": "string",
      "description": "Start At"
    },
    "timer_entry_id": {
      "type": "integer",
      "description": "Timer Entry Id"
    },
    "user_id": {
      "type": "integer",
      "description": "Current user by default"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

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repairshopr_tickets_create_tickets_by_id_attach_file_url

repairshopr_tickets_create_tickets_by_id_charge_timer_entry

repairshopr_tickets_create_tickets_by_id_comment

repairshopr_tickets_create_tickets_by_id_delete_attachment

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repairshopr_tickets_create_tickets_by_id_remove_line_item

repairshopr_tickets_create_tickets_by_id_timer_entry

repairshopr_tickets_delete_by_id

repairshopr_tickets_delete_canned_responses_by_id

repairshopr_tickets_get_by_id

repairshopr_tickets_get_by_id_comments

repairshopr_tickets_get_new_ticket_forms_by_id

repairshopr_tickets_list_canned_responses

repairshopr_tickets_list_canned_responses_settings

repairshopr_tickets_list_new_ticket_forms

repairshopr_tickets_list_ticket_timers

repairshopr_tickets_list_tickets

repairshopr_tickets_list_tickets_settings

repairshopr_tickets_update_canned_responses_by_id

repairshopr_tickets_update_ticket_timers_by_id

repairshopr_tickets_update_tickets_by_id

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​repairshopr_tickets_create_tickets_by_id_attach_file_url

​repairshopr_tickets_create_tickets_by_id_charge_timer_entry

​repairshopr_tickets_create_tickets_by_id_comment

​repairshopr_tickets_create_tickets_by_id_delete_attachment

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​repairshopr_tickets_create_tickets_by_id_remove_line_item

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​repairshopr_tickets_list_ticket_timers

​repairshopr_tickets_list_tickets

​repairshopr_tickets_list_tickets_settings

​repairshopr_tickets_update_canned_responses_by_id

​repairshopr_tickets_update_ticket_timers_by_id

​repairshopr_tickets_update_tickets_by_id

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repairshopr_tickets_create_tickets_by_id_remove_line_item

repairshopr_tickets_create_tickets_by_id_timer_entry

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repairshopr_tickets_get_by_id

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repairshopr_tickets_get_new_ticket_forms_by_id

repairshopr_tickets_list_canned_responses

repairshopr_tickets_list_canned_responses_settings

repairshopr_tickets_list_new_ticket_forms

repairshopr_tickets_list_ticket_timers

repairshopr_tickets_list_tickets

repairshopr_tickets_list_tickets_settings

repairshopr_tickets_update_canned_responses_by_id

repairshopr_tickets_update_ticket_timers_by_id

repairshopr_tickets_update_tickets_by_id

repairshopr_tickets_update_tickets_by_id_update_line_item

repairshopr_tickets_update_tickets_by_id_update_timer_entry