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What is MCP?

Model Context Protocol (MCP) is an open standard that defines how AI models can communicate with external tools and data sources. It’s a protocol that enables AI agents to discover and use tools.

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MCP Servers and Tools

  • MCP Server: The container/application that hosts multiple tools and handles the MCP protocol communication
  • MCP Tool: A specific function or capability (like “read file”, “query database”, “send email”) that the server provides
Think of it this way: An MCP server is like a toolbox, while MCP tools are the individual tools inside that toolbox. The server manages authentication, connection handling, and tool discovery, while tools provide the actual functionality.

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Authenticated Integrations and MCPs

In order for your agent to make use of authenticated MCP servers/tools, you’ll first need to authenticate to the given service in Integrations. After you add an integration, your agents will be able use the tools provided for that integration. For example, if you authenticate to Google Drive, your agents will be able to use the Google Drive tools such as list files and write files.

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Sharing Agents, MCPs, and Permissions

The agent acts like your proxy, so it only has access to integrations to which you already have permission. When you share a custom agent, the integrations do NOT share along with it (similar to sharing a workflow). If you’ve created a “Google Drive Agent” and you share it, users of that agent will need to connect to their own Google Drives; they cannot use yours (unless you also decide to share your Google Drive connection with them).

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Pinkfish MCP servers

Each MCP server that is available has been created, verified, and is hosted by Pinkfish. We do not use any outside 3rd party MCP servers.

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Custom Agents and Suggested MCP Servers

When you’re building custom agents, you may add an instruction to your agent that tells it to use a given service (see Preview tab in agent configuration). Eg: Google Drive. However, due to the authentication model above, while using an agent, it can only access your Google Drive. Other users of your custom agents will not be able to access your Google Drive. You can however, suggest to users of your agent that they connect to their own services in order to make best use of the agent that you created.

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Coming soon - Shared Authenticated Tools

As mentioned above, the security model to date is that an agent can only access the logged-in user’s integrations. However, we’re working on a model where you can give your agent (as you’re building it), permission to access specific tools from your (the builder’s) integrations. For example, you might give your Onboarding Agent a Google Sheets read-only tool so that it can read checklists that you’ve created in your Google Sheets account.

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Available MCP Servers

Here’s the complete list of available servers. Within the product, you can use the “Examples and Tools” menu from the agent prompt box to see avaialable tools per server.

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Google Workspace Integration Servers

  • google-drive - Google Drive integration server for file management and operations
  • gmail - Google Email integration server for email operations
  • google-calendar - Google Calendar integration server for scheduling and events
  • google-task - Google Tasks integration server for task management
  • google-sheets - Google Sheets integration server for spreadsheet operations
  • google-slides - Google Slides integration server for presentation operations
  • google-docs - Google Docs integration server for document operations
  • google-forms - Google Forms integration server for form creation and responses
  • google-maps - Google Maps integration server for location and mapping services
  • google-iam - Google IAM integration server for identity and access management

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Microsoft 365 Integration Servers

  • microsoft-outlook - Outlook server for calendar and email operations
  • microsoft-excel - Excel server for spreadsheet operations
  • microsoft-powerpoint - PowerPoint server for presentation operations
  • microsoft-powerbi - PowerBI server for data visualization and reporting
  • microsoft-word - Microsoft Word server for document operations
  • microsoft-teams - Microsoft Teams integration server for collaboration
  • microsoft-active-directory - Active Directory integration server for user management
  • onedrive - OneDrive server for file operations and storage
  • sharepoint - SharePoint server for file operations and collaboration

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CRM and Business Tools

  • salesforce - Salesforce integration server for CRM operations
  • hubspot - HubSpot CRM integration server for marketing and sales
  • zendesk - Zendesk server for ticket management and customer support
  • servicenow - ServiceNow server for incident management and IT operations
  • affinity - Affinity CRM integration server for relationship management
  • greenhouse - Greenhouse integration server for recruitment and hiring

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Project Management and Development

  • jira - Jira integration server for project management
  • jira-itsm - Jira ITSM integration server for IT service management
  • linear - Linear integration server for project tracking
  • airtable - Airtable integration server for database and project management

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File Storage and Management

  • box - Box file storage and management integration server
  • amazon-s3 - Amazon S3 integration server for file and bucket management
  • dropbox - Dropbox integration server for file storage and sharing

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Communication and Collaboration

  • slack - Slack integration server for team communication
  • zoom - Zoom integration server for video conferencing
  • gong - Gong server for call analysis and sales intelligence
  • fireflies - Fireflies integration server for meeting transcription

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IT and Service Management

  • freshservice - Freshservice ITSM integration server for IT operations
  • jamf - Jamf integration server for Apple device management
  • kandji - Kandji integration server for mobile device management
  • snipeit - Snipe-IT integration server for IT asset management

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Document and Signature Services

  • adobe-sign - Adobe Sign integration server for digital signatures
  • docusign - DocuSign eSignature integration server for document signing

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Data and Analytics

  • snowflake - Snowflake data warehouse integration server for SQL queries and data management
  • tableau - Tableau integration server for data visualization and analytics
  • akeneo - Akeneo integration server for product information management
  • responsiveio - ResponsiveIO integration server for data operations

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Internal Pinkfish Services (no integration required)

  • datastore - Datastore server for storing and retrieving structured data items in collections
  • filestorage - File storage server for storing and retrieving files in collections
  • vault - Vault server for storing and retrieving encrypted secrets in collections
  • knowledge-base - Knowledge base server for search and retrieval operations on knowledge collections
  • llm - LLM server for AI model interactions using OpenAI/GPT, Gemini, and Claude
  • perplexity - Perplexity server for web research and AI-powered search
  • search - Search server for research and information retrieval
  • firecrawl - Firecrawl server for web scraping and crawling operations
  • replicate - Replicate server for running AI model predictions
  • stagehand - Browser automation server for web interactions using Stagehand
  • pinkfish-utilities - Pinkfish utilities server for polling and other utility operations

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How to Use These Servers

  1. Connect to Services: First authenticate to the desired service in your Integrations section
  2. Universal Agent Access: Your Universal Agent will automatically have access to all connected services
  3. Custom Agent Configuration: When building custom agents, select the MCP servers you want to include
  4. Tool Discovery: Each server provides specific tools that can be discovered and used by your agents