The /inform3 command enables efficient management of Infor M3 ERP system, allowing you to read values and interact with various modules. Perfect for:

• Customer data management
• Inventory operations
• Order processing
• Delivery tracking
• Material planning
• Supply chain management

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Basic Usage

Use the command to interact with Infor M3:

/inform3 search for customers with name "John"

/inform3 get customer basic data for customer number 8588691050

/inform3 retrieve delivery information for delivery number 1

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Key Features

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Customer Management

• Search customers
• Get basic customer data
• Customer information retrieval
• Address and contact details
• Customer classification

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Order Management

• Customer order interface
• Order head information
• Order status tracking
• Order details retrieval

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Inventory Operations

• Quick inventory counting
• Item feature interface
• Material planning
• Stock management

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Delivery Operations

• Delivery number toolbox
• Delivery head information
• Shipment tracking
• Delivery status

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Example Commands

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Customer Search

/inform3 search customers by criteria "CUNO:9* RGDT:20210714"

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Customer Details

/inform3 get complete customer information for customer 8588691050

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Delivery Information

/inform3 retrieve delivery head data for company 222

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Order Details

/inform3 get order head information for order number 12345

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Available Interfaces

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Customer Interface (CRS610MI)

• SearchCustomer: Find customers by criteria
• GetBasicData: Retrieve customer details

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Order Interface (OIS100MI)

• GetOrderHead: Get order information

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Delivery Interface (MWS410MI)

• GetHead: Delivery head information

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Inventory Interfaces

• MMS310MI: Quick inventory counting
• MMS019MI: Item feature interface
• MMS080MI: Material planning

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Supply Chain Interface (MWS150MI)

• Active Supply Chain: Supply chain operations

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Customer Return Interface (OIS390MI)

• Customer Return: Return processing

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Universal Parameters

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Context Parameters

• cono: Company context
• divi: Division context
• lanc: Language code
• locale: Locale setting
• timeZone: Time zone

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Data Control

• maxrecs: Max records returned (0 = unlimited)
• returncols: Comma-separated column names
• excludeempty: Omit empty fields (default: false)
• righttrim: Right trim values (default: true)

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Format Options

• dateformat: Date format (YMD8, YMD6, MDY6, DMY6, YWD5, YMD8-)
• format: JSON format (UNFORMATTED, COMPACT, PRETTY)
• extendedresult: Show transaction parameters (default: false)

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Customer Operations

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Search Customer

// Search with query
const query = encodeURIComponent("CUNO:9* RGDT:20210714 ECAR:NC RESP:WWONG");
const url = INFOR_URL + `CRS610MI/SearchCustomer?SQRY=${query}`;

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Search Parameters

• SQRY: Search query (up to 900 characters)
• Supports wildcards and multiple criteria
• URL encoding required

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Get Customer Basic Data

// Retrieve customer details
const url = INFOR_URL + `CRS610MI/GetBasicData?CUNO=${customerNumber}`;

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Required Parameters

• CUNO: Customer number (10 characters)
• CONO: Company number (3 digits)

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Customer Data Structure

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Basic Information

• CUNO: Customer number
• CUNM: Customer name
• CUA1-CUA4: Address lines
• PONO: Postal code
• PHNO: Phone number
• MAIL: Email address

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Business Details

• STAT: Customer status
• CUCL: Customer class
• CUTP: Customer type
• CSCD: Country code
• ECAR: State/region code
• CUCD: Currency code

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Financial Information

• PYNO: Payer number
• RGDT: Registration date
• LMDT: Last modified date
• TXID: Tax ID
• TXCO: Tax code

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Delivery Operations

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Get Delivery Head

const url = INFOR_URL + `MWS410MI/GetHead?CONO=${company}&DLIX=${deliveryNumber}`;

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Delivery Parameters

• CONO: Company number
• DLIX: Delivery number
• CONA: Consignee
• PUTP: Reference qualifier
• PUSN: Reference number

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Delivery Information

• DLIX: Delivery number
• DONR: Delivery order number
• TRDT: Transport date
• TRTM: Transport time
• RIDN: Route ID
• ETRN: External tracking number

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Order Management

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Get Order Head

const url = INFOR_URL + `OIS100MI/GetOrderHead?ORNO=${orderNumber}`;

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Order Parameters

• ORNO: Customer order number (10 characters)

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Order Information

• DIVI: Division
• CUNO: Customer number
• ORTP: Order type
• ORST: Highest status
• ORDT: Order date
• RLDT: Requested delivery date

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Response Structure

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Standard Response

{
  "status": 200,
  "output": {
    "results": [
      {
        "transaction": "SearchCustomer",
        "records": [
          {
            "CUNO": "9192705806",
            "CUNM": "JOHN DOE",
            "STAT": "20",
            "CUCL": "Y01"
          }
        ]
      }
    ],
    "wasTerminated": false,
    "nrOfSuccessfullTransactions": 1,
    "nrOfFailedTransactions": 0
  }
}

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Response Elements

• results: Transaction results array
• records: Data records
• wasTerminated: Process completion status
• nrOfSuccessfullTransactions: Success count
• nrOfFailedTransactions: Error count

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Date Formats

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Available Formats

• YMD8: YYYYMMDD (default)
• YMD6: YYMMDD
• MDY6: MMDDYY
• DMY6: DDMMYY
• YWD5: YYWWD
• YMD8-: YYYY-MM-DD

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Date Usage

// Set date format in request
const url = INFOR_URL + `CRS610MI/GetBasicData?CUNO=${customerNumber}&dateformat=YMD8`;

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Error Handling

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Common Issues

• Invalid customer numbers
• Missing required parameters
• Company context errors
• Permission restrictions

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Error Response

{
  "errorMessage": "Customer not found",
  "errorCode": "XRE0103",
  "errorField": "CUNO",
  "errorType": "BackendInternalError"
}

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Best Practices

1. Parameter Validation

   • Validate customer numbers
   • Check company codes
   • Verify required fields
   • Handle missing data

2. Query Optimization

   • Use specific search criteria
   • Limit returned columns
   • Set appropriate max records
   • Encode special characters

3. Data Processing

   • Handle empty responses
   • Validate data formats
   • Process multiple records
   • Check transaction status

4. Integration Setup

   • Configure integration ID
   • Set up proper authentication
   • Handle connection errors
   • Monitor API limits

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Common Use Cases

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Customer Lookup

/inform3 find customer by phone number or email address

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Order Status Check

/inform3 check order status and delivery information

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Inventory Query

/inform3 get current inventory levels for specific items

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Delivery Tracking

/inform3 track delivery status and shipping information

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Integration Configuration

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Paragon Integration

const integrationId = config.paragonIntegrations.inform3;
const INFOR_URL = PARA_BASE_URL + `custom/${integrationId}/`;

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Authentication

• Uses Paragon proxy authentication
• Integration ID required
• Proper credentials needed
• Session management

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Performance Considerations

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Query Efficiency

• Use specific search criteria
• Limit result sets
• Optimize date ranges
• Cache frequently used data

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API Limits

• Monitor request rates
• Handle timeouts
• Implement retry logic
• Batch operations when possible

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Tips

• Always URL encode search queries with special characters
• Use company context (cono) for multi-company environments
• Set appropriate date formats for regional requirements
• Handle empty responses gracefully in customer searches
• Cache integration ID for repeated operations
• Validate customer numbers before API calls