> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pinkfish.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# haloitsm

> HaloITSM - IT service management with tickets, assets, knowledge base, and project management

**PinkConnect service:** `haloitsm` | **Type:** Application (parent with child servers) | **PCID required:** Yes

haloitsm is exposed as multiple MCP server IDs (one per area below). Each child server has its own server path and tool names.

## Child servers

| Child server                                                                               | Server path            | Tools | Description                                                                                                               |
| ------------------------------------------------------------------------------------------ | ---------------------- | ----- | ------------------------------------------------------------------------------------------------------------------------- |
| [haloitsm-assets](/api-reference/mcp-servers/application/haloitsm/haloitsm-assets)         | `/haloitsm-assets`     | 10    | HaloITSM Assets - Manage IT assets, asset types, and CMDB                                                                 |
| [haloitsm-knowledge](/api-reference/mcp-servers/application/haloitsm/haloitsm-knowledge)   | `/haloitsm-knowledge`  | 15    | HaloITSM Knowledge - Knowledge base articles, feedback, and reports                                                       |
| [haloitsm-operations](/api-reference/mcp-servers/application/haloitsm/haloitsm-operations) | `/haloitsm-operations` | 37    | HaloITSM Operations - Attachments, appointments, timesheets, projects, SLA, and service status                            |
| [haloitsm-people](/api-reference/mcp-servers/application/haloitsm/haloitsm-people)         | `/haloitsm-people`     | 26    | HaloITSM People - Manage agents, users, clients, teams, and sites                                                         |
| [haloitsm-tickets](/api-reference/mcp-servers/application/haloitsm/haloitsm-tickets)       | `/haloitsm-tickets`    | 29    | HaloITSM Tickets - Create, update, search tickets, manage actions, statuses, priorities, categories, and canned responses |